Hello,
I just installed a Rachio Gen2 16 zone controller and got through the setup, no problem.
I am trying out the UltraRachio plugin before spending the money, but it doesn't seem to want to log in to the Rachio server. I eventually found the API Key (the menu is no longer 3 vertical bars on the left, it's now a person silhouette on the top right), and copy-and-pasted over, but it has yet to succeed. The Failures # keeps climbing.
I have tried multiple reboots of HS and the plugin itself, as well as the PC running the software.
I bumped the Log level up to Debug, and I see "https://api.rach.io/1/public/person/info/ The underlying connection was closed: An unexpected error occurred on a send. Unable to retrieve the id for the person entity currently logged in through OAuth."
I haven't had any luck searching for this error on the Rachio site, or on here, so I thought it was worth a post.
Any ideas?
HS Info:
Current Date/Time: 5/7/2017 5:02:06 PM
HomeSeer Version: HS3 Standard Edition 3.0.0.318
Operating System: Microsoft Windows XP Professional - Work Station
System Uptime: 0 Days 0 Hours 30 Minutes 6 Seconds
IP Address: 192.168.86.50
Number of Devices: 146
Number of Events: 161
Available Threads: 100
Enabled Plug-Ins
1.1.2.0: Device History
3.0.0.32: EasyTrigger
3.0.0.104: HSTouch Server
1.0.17123.357: MyQ
3.0.0.14: NetCAM
3.0.6104.19146: UltraRachio3
3.0.1.87: Z-Wave
I just installed a Rachio Gen2 16 zone controller and got through the setup, no problem.
I am trying out the UltraRachio plugin before spending the money, but it doesn't seem to want to log in to the Rachio server. I eventually found the API Key (the menu is no longer 3 vertical bars on the left, it's now a person silhouette on the top right), and copy-and-pasted over, but it has yet to succeed. The Failures # keeps climbing.
I have tried multiple reboots of HS and the plugin itself, as well as the PC running the software.
I bumped the Log level up to Debug, and I see "https://api.rach.io/1/public/person/info/ The underlying connection was closed: An unexpected error occurred on a send. Unable to retrieve the id for the person entity currently logged in through OAuth."
I haven't had any luck searching for this error on the Rachio site, or on here, so I thought it was worth a post.
Any ideas?
HS Info:
Current Date/Time: 5/7/2017 5:02:06 PM
HomeSeer Version: HS3 Standard Edition 3.0.0.318
Operating System: Microsoft Windows XP Professional - Work Station
System Uptime: 0 Days 0 Hours 30 Minutes 6 Seconds
IP Address: 192.168.86.50
Number of Devices: 146
Number of Events: 161
Available Threads: 100
Enabled Plug-Ins
1.1.2.0: Device History
3.0.0.32: EasyTrigger
3.0.0.104: HSTouch Server
1.0.17123.357: MyQ
3.0.0.14: NetCAM
3.0.6104.19146: UltraRachio3
3.0.1.87: Z-Wave
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