No Updates - official response about Widcomm updates for Rocketfish
Here is the official response about Widcomm updates for Rocketfish
Hi Steve
Thank you for contacting Rocketfish about your Rocketfish Micro Bluetooth 2.1 EDR USB Adapter RF-MRBTAD. I will do my best to assist you so you can start enjoying your product right away!
First of all, Steve, let me apologize for the time that it took me to provide you with a response. At this moment we are experiencing a higher than normal quantity of E-mails due to the holidays. I understand that this is no excuse; however, I hope that you don't take this delay as a lack of consideration towards our customers. We care about our customers and we are constantly working to improve our products performance and our customer care.
As you have explained in your E-mail, you need info about the widcom 5.2. Here are my recommendations:
Steve, we do not have any update for the Widcom software. The software that comes with the product have been tested and we had very good results and performance.
However, bear in mind that as soon as these drivers become available, they will be noticed on the following link:
http://www.rocketfishproducts.com/p-...b-adapter.aspx
I hope that you find this E-mail helpful, but just in case you need anything else remember that you can contact Rocketfish Products Customer Support at 1-800-620-2790 and provide the agent with your case number: 4153614. With this number he will be able to see my notes and assist you faster.
You can always count on us, =)
Mariano Garcia and the Rocketfish Products Customer Care Team
Steve wrote:
Software configuration Product model number: RF-MRBTAD Product description: Micro Bluetooth 2.1 EDR USB Adapter This product uses the Widcomm 5.1.0.5500 Bluetooth
Stack.dongle When and how will Rocketfish make available the Widcomm update ?
How do you suggest I get this update?
Here is the official response about Widcomm updates for Rocketfish
Hi Steve
Thank you for contacting Rocketfish about your Rocketfish Micro Bluetooth 2.1 EDR USB Adapter RF-MRBTAD. I will do my best to assist you so you can start enjoying your product right away!
First of all, Steve, let me apologize for the time that it took me to provide you with a response. At this moment we are experiencing a higher than normal quantity of E-mails due to the holidays. I understand that this is no excuse; however, I hope that you don't take this delay as a lack of consideration towards our customers. We care about our customers and we are constantly working to improve our products performance and our customer care.
As you have explained in your E-mail, you need info about the widcom 5.2. Here are my recommendations:
Steve, we do not have any update for the Widcom software. The software that comes with the product have been tested and we had very good results and performance.
However, bear in mind that as soon as these drivers become available, they will be noticed on the following link:
http://www.rocketfishproducts.com/p-...b-adapter.aspx
I hope that you find this E-mail helpful, but just in case you need anything else remember that you can contact Rocketfish Products Customer Support at 1-800-620-2790 and provide the agent with your case number: 4153614. With this number he will be able to see my notes and assist you faster.
You can always count on us, =)
Mariano Garcia and the Rocketfish Products Customer Care Team
Steve wrote:
Software configuration Product model number: RF-MRBTAD Product description: Micro Bluetooth 2.1 EDR USB Adapter This product uses the Widcomm 5.1.0.5500 Bluetooth
Stack.dongle When and how will Rocketfish make available the Widcomm update ?
How do you suggest I get this update?
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