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Plugin: InControl For SageTV/HomeSeer - Frequently Asked Questions

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  • Plugin: InControl For SageTV/HomeSeer - Frequently Asked Questions

    Q. How do I clear out all network settings between HomeSeer and Sage

    A. In some cases, when a connection between Sage and HomeSeer is unable to be completed, it is best to start with default settings. In order to do that, follow these procedures:
    • First make sure you have upgraded both the HomeSeer plugin and the Sage plugin to at least InControl version 1.4.0
    • Shut down all Sage Clients and Sage Servers
    • Manually edit the Sage.properties (typically found in C:\Program Files\SageTV\SageTV) and remove all lines begining with "lamansoft/incontrol" and save the file.
    • If you use the Sage Client, manually edit the SageClient.properties (typically found in C:\Program Files\SageTV\SageTV) and remove all lines begining with "lamansoft/incontrol" and save the file.
    • If you use Sage in Service Mode, you will also need to manually edit the SageClient.properties (typically found in C:\Program Files\SageTV\SageTV) and remove all lines begining with "lamansoft/incontrol" and save the file.
    • Rename the hspi_incontrol.ini (in the HomeSeer Config directory) to a backup file
    • Start HomeSeer
    • Start Sage on your server, do not start any clients at this time.
    • Select "Control" from the Sage main menu and follow the prompts
    Last edited by lamanmi; January 30th, 2011, 08:10 AM.

  • #2
    Q. How do I enable debug logging and submit them for assistance?

    A. Follow the steps below:
    • Within Sage, select "Setup" and then "Detailed Setup". Select the "Advanced" option and scroll the right pane down until you find "Debug Logging". Ensure the button says "On" if it does not, click it and enable the Debug Loggin.
    • For HomeSeer, enable the InControl logging by going to http://<HomeSeer Server>/InControl_Sage_config, entering "3" in the Log Level text box and clicking "Save Settings"
    • For best results, shut down all Sage Extenders, Placeshifters, Clients and then the Sage Server. Shut down and restart HomeSeer and then start up the Sage Server and continue turning on your devices until the problem occurs.
    • After you have been able to recreate the problem, shut down all Sage Extenders, Placeshifters, Clients and then the Sage Server. Next shut down HomeSeer.
    • Then please post your log files to the forum with detail of the problem you are expeirence. The log files are typically located at C:\Program Files\HomeSeer HS2\HomeSeer.Log and C:\Program Files\SageTV\SageTV\sagetv_0.txt.

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    • #3
      Q. How control Sage Extenders from a Sage Server, Client Or Other Extenders?

      A. Be sure you have the minimum versino requirements and follow the attached FAQ document.

      Be sure to backup your Sage and HomeSeer directories before upgrading:

      InControl For Sage - HomeSeer Plug In (HomeSeer Updater) - 1.4.4
      InControl Plug In - Sage (Sage Plugins - UI Mod) - 1.4.2
      InControlJar Plug In - Sage (Sage Plugins - General) - 1.4.3
      Attached Files

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