Okay, I have the caller ID pop working to my networked client machines. I have Merlin setup as my agent under MS_Client. I have installed the MS agent plugin and it shows in my plug-in section of MS_Client and it is checked. I can "hear" Merlin shoring when he goes into idle (so I know that sound is working).
Now, my question is what have I missed so that Merlin will "read" the caller ID info when it pops.
I have also tried using the SAPI plugin to see if the normal computer voice would work, but again, when the caller ID pops on the MS_Client machines, no voice announcement.
David
Now, my question is what have I missed so that Merlin will "read" the caller ID info when it pops.
I have also tried using the SAPI plugin to see if the normal computer voice would work, but again, when the caller ID pops on the MS_Client machines, no voice announcement.
David
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