I recently purchased a NetCallerId box and plugged it into my COM 1 port on my computer that is running Windows XP. I also installed the software that came with the box althought it was designated Win98.
When I am on line, the box display a call that comes in and the software activates the UGOTCALL messages with the CID. However, when I click the ANSWER button, the screen shows that I am discannected from the internet, the telephone rings, but when I pick up the phone I hear a beep. The box displays the telephone number but also displays "Unknown caller".
I have also manually disconnected from the internet when a call comes in, and I can then answer the call on the telephone. It seems that the software and the "answer" button on the box do not actually disconect the modem (hence the beep).
Can anyone help me with this problem?
When I am on line, the box display a call that comes in and the software activates the UGOTCALL messages with the CID. However, when I click the ANSWER button, the screen shows that I am discannected from the internet, the telephone rings, but when I pick up the phone I hear a beep. The box displays the telephone number but also displays "Unknown caller".
I have also manually disconnected from the internet when a call comes in, and I can then answer the call on the telephone. It seems that the software and the "answer" button on the box do not actually disconect the modem (hence the beep).
Can anyone help me with this problem?
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