Announcement

Collapse

Contacting HomeSeer This Week

HomeSeer is open and operational this week. All orders are being processed and shipped as usual. However, some staff are working from home. If you need to contact HomeSeer for support or customer service, please use our Email or Chat options. https://homeseer.com/contact-us/
See more
See less

trial and registration

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • trial and registration

    I recently started the eval of WAFNetCallerID. I think it will work great in my situation. I moved my HS to a new box over the weekend. Before the switch, I had 17 days remaining in the trial, but after the transfer, it appears that my trial period is up. It keeps giving me a message in the log about removing lines from the startup and shutdown scripts.

    So, is my trial period up? Not a big deal since I was going to purchase anyway, just wasn't planning on it for a couple weeks. How do I purchase and register it? Where is the documentation that tells me how? I haven't read anything yet that spells that out for me.

    Thanks,
    Matt

  • #2
    Duh!

    Nevermind. I got it

    Matt

    Comment


    • #3
      Hi, Matt.

      I have those days all too often. Please let me know if you need any help.


      --David

      Comment


      • #4
        I guess it's not so clear to me. I just purchased and received an 8 digit license code. Using help\registrations\scripts gives me four boxes to complete. What goes where?
        Regards, Bob

        Comment


        • #5
          Originally posted by itanic
          I guess it's not so clear to me. I just purchased and received an 8 digit license code. Using help\registrations\scripts gives me four boxes to complete. What goes where?
          In HomeSeer:

          Help ---- Registrations ---- Scripts (may Plugins - been a long time since I bought it)


          ~Bill

          Comment


          • #6
            Originally posted by dkindred
            Hi, Matt.

            I have those days all too often. Please let me know if you need any help.


            --David
            There shall be no Alzheimer's while you posses the Ronnie avatar!


            ~Bill

            Comment


            • #7
              I'm sure it's in help\registrations\scripts, but it gives me four boxes to complete and I only have a single 8 digit number. What do I enter in the other boxes?
              Regards, Bob

              Comment


              • #8
                Post the email/confirmation, scramble your email address and other personal info and put x's in for the 8 digit code.


                ~Bill

                Comment


                • #9
                  This is what the e-mail confirmation looks like

                  Thank you for your order.

                  Order Number:
                  Placed : 04/17/2005 15:28:43 EDT

                  Ship To: Bill To:








                  Code Name Quantity Price/Ea. Total
                  -------------------------------------------------------------------------------------------
                  PI-MOTIOND Motion Detector plug-in for HomeSeer 1 $39.95 $39.95
                  License Key: Unlock Code: HT0102-xxxxxxxxxxxx-xxxxxxxxx
                  SCR-WAFNETCID7 WAF-NetCallerID (Script only) 1 $29.95 $29.95
                  License Key: xxxxxxxx
                  Shipping: Download Only: $0.00
                  Sales Tax: $0.00
                  -------------------------------------------------------------------------------------------
                  Total: $69.90
                  Regards, Bob

                  Comment


                  • #10
                    I need to also see you Visa card number


                    There is a problem with that number.
                    Two routes:

                    Email the full email to karen@homeseer.com
                    and/or
                    Open a helpdesk ticket at http://www.homeseer.com/cgi-bin/helpdesk/pdesk.cgi

                    Looks like you got an incomplete number generated or something.

                    Good luck


                    ~Bill

                    Comment


                    • #11
                      Thanks Bill
                      Regards, Bob

                      Comment


                      • #12
                        Itanic,

                        Thanks for posting the info you received. That is definitely an incomplete key they gave you. Bill has set you on the correct path; Karen is the one in charge of license keys. I sure can see why your were confused.

                        Thanks for helping me take my wife out to dinner!

                        --David

                        Comment


                        • #13
                          They sent me the key this morning and I was able to register the script.

                          Happy to know I'm not totally stupid after all.
                          Regards, Bob

                          Comment

                          Working...
                          X