error in log file

[jonathn6]

I am getting the following error over and over in my log file:

error updating status(13) unable to case COM object type 'iTunesLib.iTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID {9DD6680B-3EDC-HDDB-A771-E6F}.

Any ideas? I recently upgraded iTunes to the most recient versin.

Thanks,
Jonathan

[Rupp]

Do you have iTunes running when you run the plugin?

[jonathn6]

Yes, I start iTunes before starging Homeseer.

[jonathn6]

Maybe Ineed to update the plug-in? How do I download the updated plug-in without having to repurchase it?

[jonathn6]

So I noticed there is an updated version of Homeseer, so I installed that. Then I cleared out my iTunes library and restarted iTunes. Then I restarted Homeseer and the new version started. My database was saved as a backup and a new database was created. Then I went to the liscenses page and saw iTunes liscence registered ID 21683. However, on the plug in page, when I click on iTunes, I get an error page that reads:

Server Error in '/' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File --><configuration> <system.web> <customErrors mode="Off"/> </system.web></configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File --><configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web></configuration>
I also noticed that when I go to tools, Updater, and I scroll down to the music plug-in section, I see iTunes for Homeseer and in the Installed column, it says No.

Any suggestions?

[Rupp]

What version of HomeSeer are you running?

[jonathn6]

Another question. When I look at the status page, and click on the iTunes button, I get a server error page (the one I posted in a previous entry). I changed the web.config file to properly display the error as suggested on the error page. Now I get the following error:
Server Error in '/' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be caused by a virtual directory not being configured as an application in IIS.

Source Error:

Line 42: by Microsoft that offers a single logon and core profile services for member sites.Line 43: -->Line 44: <authentication mode="Windows"/>Line 45: <!-- AUTHORIZATION Line 46: This section sets the authorization policies of the application. You can allow or deny access
Source File: C:\Program Files\HomeSeer 2\html\itunes\web.config Line: 44



Show Additional Configuration Errors:

It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be caused by a virtual directory not being configured as an application in IIS. (C:\Program Files\HomeSeer 2\html\itunes\web.config line 72)

Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3614

[Rupp]

Try doing a repair on your HS install. Still need to know what version of HS you are running?

[jonathn6]

I just upgraded to version 2.4.0.11. (Do you think I need to do a repair? If so, how do I do that?) I am running iTunes version 10.0.1.22. I just rebooted homeseer (to get the version number) and these are the entries in the log:

11/24/2010 5:47:07 PM Startup Settings Loaded.11/24/2010 5:47:07 PM Startup Loading configuration file ...11/24/2010 5:47:08 PM System Loading device types file...11/24/2010 5:47:08 PM Database Opening (Mode=Read) up HomeSeer database: C:\Program Files\HomeSeer 2\config\homeseer2.mdb11/24/2010 5:47:08 PM Database Loading Devices...11/24/2010 5:47:09 PM Load Config 47 total devices loaded.11/24/2010 5:47:09 PM Load Config Checking device type settings for all devices...11/24/2010 5:47:09 PM Load Config Finished checking device type settings.11/24/2010 5:47:09 PM Load Config Loading Events...11/24/2010 5:47:10 PM Load Config 59 total events loaded.11/24/2010 5:47:10 PM Database HomeSeer configuration database C:\Program Files\HomeSeer 2\config\homeseer2.mdb has been closed.11/24/2010 5:47:10 PM Startup HomeSeer version is: 2.4.0.1111/24/2010 5:47:10 PM Startup Starting remoting (Remote client connection monitor)11/24/2010 5:47:10 PM Startup Creating Speaker Client Interface Object...11/24/2010 5:47:11 PM Startup Initializing phone interface...11/24/2010 5:47:21 PM HSPhone HomeSeer Phone Web Interface initializing.11/24/2010 5:47:21 PM HSPhone Adding phone line 1, Name: Default Line, Modem: HAL HCF V.90 PCI Voice Portal VP100PCI11/24/2010 5:47:21 PM HSPhone HomeSeer Phone Web Interface initializing.11/24/2010 5:47:21 PM Phone Line 1 Initializing HomeSeer PCI Modem...11/24/2010 5:47:21 PM HSPhone Using Com port 3 for modem HAL HCF V.90 PCI Voice Portal VP100PCI11/24/2010 5:47:23 PM HSPhone Resetting line: Default Line11/24/2010 5:47:23 PM HSPhone Calling hangup for line: Default Line11/24/2010 5:47:23 PM HSPhone HSPhone Setting voice on modem to: Microsoft Mary11/24/2010 5:47:24 PM HSPhone Enter OpenLine, line: Default Line11/24/2010 5:47:24 PM HSPhone Enter WaitForCall, modem: 111/24/2010 5:47:25 PM HSPhone Finished Resetting line: Default Line11/24/2010 5:47:25 PM Startup Restoring Device Status11/24/2010 5:47:25 PM Z-Wave :- :- :- :- :- :- :- :- Initializing Z-Wave Interface -: -: -: -: -: -: -: -:11/24/2010 5:47:25 PM Z-Wave Initializing Z-Wave Interface on COM port: 9 at 115K baud.11/24/2010 5:47:30 PM Z-Wave Z-Wave interface version: 411/24/2010 5:47:30 PM Z-Wave Z-Wave interface node ID: 1, Home ID: 003D200A11/24/2010 5:47:30 PM Z-Wave Found 16 Z-Wave nodes11/24/2010 5:47:30 PM Z-Wave Controller Manufacturer: UNKNOWN, ID=0xF7FF, Type=0xFF7F11/24/2010 5:47:30 PM Z-Wave Controller firmware version: 127.21511/24/2010 5:47:30 PM Z-Wave This Z-Wave PC Controller Library Version is: Z-Wave 2.40 (ZDK Version 4.27)11/24/2010 5:47:30 PM Z-Wave This Z-Wave PC Controller is Type: ZW_LIB_INSTALLER11/24/2010 5:47:31 PM Z-Wave Z-Troller (Interface at Node 1) is currently set for 9.6K and 40K Baud transmissions.11/24/2010 5:47:31 PM Z-Wave -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --11/24/2010 5:47:31 PM Startup Checking for available plug-ins11/24/2010 5:47:31 PM Plug-In Found plug-in: ADIOcelot, version: 1.14.0.311/24/2010 5:47:31 PM Plug-In Found plug-in: X10 CM11A/CM12U, version: 2.1.2363.2704211/24/2010 5:47:31 PM Plug-In Found plug-in: Is Speaking, version: 2.3.0.011/24/2010 5:47:32 PM Plug-In Found plug-in: iTunes, version: 2.5.0.1211/24/2010 5:47:32 PM Plug-In Found plug-in: Maestro Core, version: 2.5.0.1211/24/2010 5:47:33 PM Plug-In Found plug-in: Maestro Hvac, version: 2.5.0.011/24/2010 5:47:33 PM Plug-In Found plug-in: Maestro Music Module, version: 1.1.0.911/24/2010 5:47:33 PM Plug-In Found plug-in: Applied Digital Ocelot, version: 2.2.2433.3544611/24/2010 5:47:33 PM Plug-In Found plug-in: SmartHome PowerLinc USB, version: 1.0.0.711/24/2010 5:47:33 PM Plug-In Found plug-in: ACT TI103, version: 2.0.0.011/24/2010 5:47:35 PM Startup Initializing Plug-Ins11/24/2010 5:47:35 PM Plug-In Initializing Plug-in: Is Speaking11/24/2010 5:47:35 PM COM Plugin Calling InitIO11/24/2010 5:47:35 PM Is Speaking IsSpeaking Plugin version 2.3.011/24/2010 5:47:35 PM Is Speaking Speaking OUTPUT device at address [3 and is called Is Speaking Is Speaking Speak-Out11/24/2010 5:47:35 PM Is Speaking Speaking OUTPUT device at address [3 and is called Is Speaking Is Speaking Speak-Out11/24/2010 5:47:35 PM Is Speaking Speaking INPUT device at address [2 and is called Is Speaking Is Speaking Speak-In11/24/2010 5:47:35 PM Is Speaking Speaking INPUT device at address [2 and is called Is Speaking Is Speaking Speak-In11/24/2010 5:47:35 PM Is Speaking Speaking STATUS device at address [1 and is called Is Speaking Is Speaking Status11/24/2010 5:47:35 PM Is Speaking -----------------------------------------------------------------------11/24/2010 5:47:35 PM Is Speaking WARNING: IsSpeaking is no longer enabled by default at startup.11/24/2010 5:47:35 PM Is Speaking Please use the StartSpeakProxy script command to enable it.11/24/2010 5:47:35 PM Is Speaking See the DOC file in the DOCS directory for more information.11/24/2010 5:47:35 PM Is Speaking -----------------------------------------------------------------------11/24/2010 5:47:35 PM Plug-In Finished initializing plug-in Is Speaking11/24/2010 5:47:35 PM Plug-In Initializing Plug-in: Maestro Core11/24/2010 5:47:38 PM Plug-In Finished initializing plug-in Maestro Core11/24/2010 5:47:38 PM Plug-In Initializing Plug-in: Maestro Music Module11/24/2010 5:47:40 PM MAESTRO INFO Music Database Found, Read Was Success11/24/2010 5:47:40 PM Plug-In Finished initializing plug-in Maestro Music Module11/24/2010 5:47:41 PM Plug-In Initializing Plug-in: Maestro Hvac11/24/2010 5:47:41 PM Plug-In Finished initializing plug-in Maestro Hvac11/24/2010 5:47:41 PM Plug-In Initializing Plug-in: Applied Digital Ocelot11/24/2010 5:47:41 PM Ocelot Ocelot Plug-in, Version 2.4.1111/24/2010 5:47:41 PM Ocelot Initializing Ocelot on COM port 111/24/2010 5:47:42 PM Ocelot Ocelot Plug-in, Found CPU-XA/Ocelot11/24/2010 5:47:42 PM Ocelot Ocelot IR size: 102411/24/2010 5:47:44 PM Ocelot Ocelot Plug-in startup, Unit found: RLY08-XA Addr: 111/24/2010 5:47:44 PM Ocelot Ocelot Plug-in startup, Unit found: RLY08-XA Addr: 211/24/2010 5:47:46 PM Plug-In Finished initializing plug-in Applied Digital Ocelot11/24/2010 5:47:46 PM Plug-In Initializing Plug-in: iTunes11/24/2010 5:47:47 PM Plug-In Finished initializing plug-in iTunes11/24/2010 5:47:47 PM iTunes Loading library in the background, this could take a few minutes...11/24/2010 5:47:47 PM Plug-In Finished initializing X10 interface 11/24/2010 5:47:47 PM iTunes Error loading library: Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:47:47 PM iTunes Finished loading Playlists11/24/2010 5:47:47 PM iTunes Library loading completed.11/24/2010 5:47:47 PM Plug-In Finished initializing infrared interface 11/24/2010 5:47:47 PM HSPhone HomeSeer Phone Web Interface initializing.11/24/2010 5:47:47 PM iTunes Error accessing iTunes application with command set_repeat Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:47:48 PM iTunes Error accessing iTunes application with command set_shuffle_on Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:47:48 PM Web Server Local IP address (subnet) is: 192.168.1.6 (255.255.255.0)11/24/2010 5:47:48 PM Web Server Web Server started on port 8011/24/2010 5:47:49 PM Web Server SSL Web Server started on port 44311/24/2010 5:47:49 PM Web Server UPNP Discovery started11/24/2010 5:47:49 PM Startup Creating ASP.NET application host...11/24/2010 5:47:54 PM iTunes Error accessing iTunes application with command player_state Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:47:54 PM iTunes Error accessing iTunes application with command get_volume Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:47:54 PM Startup ASP.NET application host created11/24/2010 5:47:54 PM Startup Start automation engine...11/24/2010 5:47:55 PM Startup This version of HomeSeer is registered.11/24/2010 5:47:55 PM Startup Initializing Speaker Client Interface11/24/2010 5:47:55 PM Speech Listening for remote speaker connections on port 874211/24/2010 5:47:55 PM Startup Starting Event Scheduler...11/24/2010 5:47:55 PM Z-Wave Starting Z-Wave Polling...11/24/2010 5:47:55 PM Z-Wave Starting 'Z-Wave Health' Process Starter...11/24/2010 5:47:56 PM Web Server Web Server authorized local login successful from: 127.0.0.1 User: jonathn611/24/2010 5:47:58 PM Startup Running the Startup.txt Script11/24/2010 5:47:58 PM Startup Scripting is OK11/24/2010 5:47:58 PM Startup Start up complete.11/24/2010 5:47:59 PM iTunes Error accessing iTunes application with command player_state Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:48:04 PM Web Server Web Server authorized local login successful from: 192.168.1.6 User: jonathn611/24/2010 5:48:04 PM iTunes Error accessing iTunes application with command player_state Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:48:08 PM iTunes Error accessing iTunes application with command player_state Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:48:11 PM iTunes Error accessing iTunes application with command player_state Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:48:14 PM iTunes Error accessing iTunes application with command player_state Unable to cast COM object of type 'iTunesLib.iTunesAppClass' to interface type 'iTunesLib.IiTunes'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{9DD6680B-3EDC-40DB-A771-E6FE4832E34A}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).11/24/2010 5:48:14 PM Network Speaker client connected from: 127.0.0.1