I am running 2041 with HAI plug-in 2.0.0.12. I have Omni II version 2.10. I am experiencing a number of problems
1. Console beeps when trying to view status on the console. This is an intermittent issue.
2. Comm errors.
3. Plug-in crashed and the buttons for the panel were gone. Restarted Homeseer and it came back.
4. Wrong alarm status. Every time I start homeseer it shows alarm panel status as "Armed UNKNOWN 112 (Delay)" even though the system is disarmed. If I arm then dis-arm the panel then Homeseer shows the correct status for a while, then it goes back to reading the incorrect status.
Below is a copy of the Email I sent to HAI. I am impressed with the capability of Homeseer and want to switch from Hal2000 but am reluctant at this time.
"To whom it might concern.
I am a HAI Omni II owner. I bought this alarm system to replace a Napco Gemini system because I thought it had better integration with home automation software Hal2000 and Homeseer.
I am presently using Hal2000 but am evaluating Homeseer as it has more capability and integrates better. Hal2000 cannot ready unit status correctly from the HAI panel.In testing Homeseer I have uncovered a number of issues with the HAI panel.
I as a HAI customer want to request that your company help Homeseer by providing the technical documents and support to help them solve theses issues. It is to your best interest as your product will never do the things that Homeseer can do and Homeseer will never be able to do what your panel can do. I want the reliability of your system to control the lights and outputs (along with the alarm function) and want the PC capability that Homeseer offers.
If these PC software packages get better integration with the Elk M1 system (for example) then I think it will hurt your sales.
Thanks in advance,
John Reason"
1. Console beeps when trying to view status on the console. This is an intermittent issue.
2. Comm errors.
3. Plug-in crashed and the buttons for the panel were gone. Restarted Homeseer and it came back.
4. Wrong alarm status. Every time I start homeseer it shows alarm panel status as "Armed UNKNOWN 112 (Delay)" even though the system is disarmed. If I arm then dis-arm the panel then Homeseer shows the correct status for a while, then it goes back to reading the incorrect status.
Below is a copy of the Email I sent to HAI. I am impressed with the capability of Homeseer and want to switch from Hal2000 but am reluctant at this time.
"To whom it might concern.
I am a HAI Omni II owner. I bought this alarm system to replace a Napco Gemini system because I thought it had better integration with home automation software Hal2000 and Homeseer.
I am presently using Hal2000 but am evaluating Homeseer as it has more capability and integrates better. Hal2000 cannot ready unit status correctly from the HAI panel.In testing Homeseer I have uncovered a number of issues with the HAI panel.
I as a HAI customer want to request that your company help Homeseer by providing the technical documents and support to help them solve theses issues. It is to your best interest as your product will never do the things that Homeseer can do and Homeseer will never be able to do what your panel can do. I want the reliability of your system to control the lights and outputs (along with the alarm function) and want the PC capability that Homeseer offers.
If these PC software packages get better integration with the Elk M1 system (for example) then I think it will hurt your sales.
Thanks in advance,
John Reason"
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