Can't communicate with panel

[Donfla]

I have been running HomSeer 1.7.44 with the HAI plugin for well over a year with no problems. I recently downloaded the plugin version 2.0.17 and everything seemed to work except I had duplicate devices. Now when I restart HomeSeer I get an error that it could not communicate with the panel and nothing works.

Here is the log file:

11/19/2006 10:32:04 PM~!~Info~!~HomeSeer version is: 1.7.44
11/19/2006 10:32:04 PM~!~startup~!~Loading configuration XML file
11/19/2006 10:32:04 PM~!~startup~!~Restoring device status
11/19/2006 10:32:04 PM~!~startup~!~Initializing text to speech
11/19/2006 10:32:05 PM~!~startup~!~Initializing Telephone Interface
11/19/2006 10:32:05 PM~!~Info~!~HomeSeer Phone is not available
11/19/2006 10:32:07 PM~!~startup~!~Initializing X10 Interface
11/19/2006 10:32:07 PM~!~startup~!~Initializing Infrared Interface
11/19/2006 10:32:07 PM~!~startup~!~Initializing Z-Wave Interface
11/19/2006 10:32:07 PM~!~startup~!~Initializing scripting
11/19/2006 10:32:07 PM~!~startup~!~Initializing I/O
11/19/2006 10:32:07 PM~!~Touchpad~!~Touchpad 1.7.3 configuration initializing.
11/19/2006 10:32:08 PM~!~Touchpad~!~Touchpad Configuration completed.
11/19/2006 10:32:09 PM~!~HAI System~!~Poll Settings: Units - 19, Zones - 11, Thermostats - 1
11/19/2006 10:32:09 PM~!~HAI System~!~HAI Plug-In Version 2.0.17
11/19/2006 10:32:09 PM~!~HAI System~!~About to initialize HAI System on COM5
11/19/2006 10:32:09 PM~!~HAI System~!~Could not communicate with the panel. Check your COM and panel code settings.
11/19/2006 10:32:09 PM~!~Info~!~Web Server started on port 80
11/19/2006 10:32:09 PM~!~Info~!~Local IP address is: 192.168.1.100
11/19/2006 10:32:09 PM~!~startup~!~Initializing voice recognition
11/19/2006 10:32:09 PM~!~Speak~!~Welcome to Home Sear

I can communicate with the panel with PC access, but not with the plugin. Does anyone have any ideas?

Thanks

Don

[rirvine]

Hello Don,

Put the HAI plug-in into debug mode at the higherest level, Restart Homeseer, wait for the "Cound not communicate with the panel" message and post the results of the HAIReadWrite.log and HAIPlugin.log.

Ross.

[Donfla]

Ross, Thanks.

After having shutdown and restarted several times the next time I tried to restart everything came up and worked!!

The system is happy again. I am as confused as I think my system.

If it comes back I will implement your debug procedure.

Don