I am a new user of HS and by no means am experienced with all of its operations. To make things even more of a challange this is the first time we are using the HAI Omni Pro 2 board. Although they are both new systems, I seem to have no problem using both independantly. Put them together....... hours of frustration. I was able to find one other post that seem to have the same exact issue I was having but appeared never to have been resolved. Here is the brief overview, I will go into detail if anyone thinks they can help.
The omni board will communicate with pc access and other interfaces with no problem. I am connected to the panel vai a serial to usb connection. Upon attempting to get the HAI plugin to initialize, I was given a can not communicate with panel message. This was occosionally replaced with a need more information (panel code) message. I went through various checks and changes in the web interface which would result in minor message variations but never a sucsessfull connection.
Finally I changed the code in the configuration page to the PC ACCESS code in the panel and I seemed to get a different response. I restarted HS and once again got the could not connect message. After hours of working with the settings I was able to come up with some possible advancement. If I started HS and then changed the code to my pc access code, un checked the "Units" box, pressed save: then entered the code again, and re checked the units button, hs would start importing all of my sone numbers and therostat info. I could go into the device page and do things like change the thermo temp, but no change would be made to the thermos themselfs. The log stated the command had been sent and no error was show in the log. If I attemp to go to the security page I am given an error that stated "error in BuilZonePage. Error on line 650" I am given various error messages pertaining to errors in certian lines of code, and buildzonepage. I am going crazy trying to figure this out.
If there is any one with any information I would greatly appreciate it. If you need any other information regarding the process or steps I have taken. Please just ask. Thank you very much for taking the time to read through this.
The omni board will communicate with pc access and other interfaces with no problem. I am connected to the panel vai a serial to usb connection. Upon attempting to get the HAI plugin to initialize, I was given a can not communicate with panel message. This was occosionally replaced with a need more information (panel code) message. I went through various checks and changes in the web interface which would result in minor message variations but never a sucsessfull connection.
Finally I changed the code in the configuration page to the PC ACCESS code in the panel and I seemed to get a different response. I restarted HS and once again got the could not connect message. After hours of working with the settings I was able to come up with some possible advancement. If I started HS and then changed the code to my pc access code, un checked the "Units" box, pressed save: then entered the code again, and re checked the units button, hs would start importing all of my sone numbers and therostat info. I could go into the device page and do things like change the thermo temp, but no change would be made to the thermos themselfs. The log stated the command had been sent and no error was show in the log. If I attemp to go to the security page I am given an error that stated "error in BuilZonePage. Error on line 650" I am given various error messages pertaining to errors in certian lines of code, and buildzonepage. I am going crazy trying to figure this out.
If there is any one with any information I would greatly appreciate it. If you need any other information regarding the process or steps I have taken. Please just ask. Thank you very much for taking the time to read through this.
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