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HAI Panel Code Setting

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  • HAI Panel Code Setting

    I am setting up a new pc to run homeseer and cannot get the plugin to conect. Keep getting a check COM and panel code setting.
    I thought I knew the panel code but now not sure.

    How would I find it and any help on troubleshooting this would be great!

    Thanks

  • #2
    I am setting up a new pc to run homeseer and cannot get the plugin to conect. Keep getting a check COM and panel code setting.
    I thought I knew the panel code but now not sure.

    How would I find it and any help on troubleshooting this would be great!
    You can not just find it, you either know the code or you don't. The factory set installer code is set to 1111. This allows you to reset the other master/user codes. If you do not have the installer code, you have to call HAI.

    Note, the HAI panel will lock you out for 1 hour if you try 3 successive attemps with the wrong code. To get around that, unplug the panel from AC and battery and reconnect.

    Good luck.

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