Aborting poll issue

[msbreton]

I have this issue with two of my 4 RCS Z-Wave tstats. I'm using a Z-Stick II. One of the tstats in question is about 5 feet away from the Z-Stick. Tstat commands (on/off & temp changes) always seem to work. Just the temp poll fails (a lot). Here's a sample of the errors:

7/12/2011 9:16:37 AM ZWave Thermostats Aborting poll of this thermostat due to and error retrieving the temperature. Node: 6
7/12/2011 9:16:43 AM Warning Aborting Z-Wave send, taking too long to send command to node 9 waited 6 seconds
7/12/2011 9:16:43 AM Info Send abort status received.
7/12/2011 9:16:43 AM ZWave Thermostats Aborting poll of this thermostat due to and error retrieving the temperature. Node: 9
7/12/2011 9:21:54 AM Warning Aborting Z-Wave send, taking too long to send command to node 6 waited 6 seconds

Any ideas?

Thanks!

-Mike

[footVOL]

Having the same issue. Any thoughts?

TC

[alphatech]

Finally... I see other people with similar issues, so I'm not the only one with this problem. I posted several post about this issue, nobody seem to know what the problem is. I have a 2GIG thermostat but the same controller. I have to reset my thermostat to get it to work again. Rupp suggested to add more Zwave, I did without results. I hope someone knows the answer.

[Rupp]

What version of HomeSeer are you guys running? I know Rich/Rick made some adjustments to the Z-Wave timeout in the most recent version but the issue is the devices that are exhibit this behavior typically do not stay awake long enough to get this information returned in the small timing window.

[alphatech]

Hi Rupp,
HomeSeer Version: Standard Edition 2.5.0.20

[ceesmf]

Hi, had the same problem with the 2GIG thermostat
extending the usb, ie an extension usb cable between the stick and the computer solved the problem, probably a receiving problem

[alphatech]

Thanks for your input. I currently have it already extended but I will try different locations, maybe it will help.

[BrianNH]

My 2Gig thermostats dont update Homeseer with temp changes automatically. My version is "Professional Edition 2.5.0.20", also using a Z-Troller.

[Wadenut]

What version of HomeSeer are you guys running? I know Rich/Rick made some adjustments to the Z-Wave timeout in the most recent version but the issue is the devices that are exhibit this behavior typically do not stay awake long enough to get this information returned in the small timing window.

On version ..29 here. The devices I get these warnings from are not battery operated, so no wakeup issues. Recently switched from the Z-Stick back to the Z-Troller. Same problem. All this started with the more recent versions.
Actual operation doesn't seem to be affected.
More than 40 modules on the network.
.
Note for Rich/Rick: Many users seem to have lost faith in later versions of Homeseer 2 (see multiple threads) and have reverted to earlier versions where, while the response problems may have existed, they were not being logged so verbosly. Since this type of warning seems to be so common and in most cases is not apparantly affecting operation in any way, why can it not be made optional, or relegated to the "debugging trace functions". ie. "Z-Wave debug information (64)"? In that way, the warnings could be activated when necessary to provide detailed information in thoose rare cases where there actually may be a performance problem.

[reidfo]

I'm getting the same errors with my 2gig thermostats. They had been working fine for a while and this morning started having issues.

10/12/2011 12:41:47 PM ZWave Thermostats Aborting poll of this thermostat due to and error retrieving the temperature. Node: 3I reset them this morning and it cleared up for a little while but came back. I'm using the HS 2.5.0.20.

I planned on adding more ZWave dimmers this week anyway, so I'll see if that makes a difference. I think Rupp is probably right that it's reception related, as the thermostat in my server room next to the Z-Troller doesn't seem to have any problem.

[drozwood90]

I found it has to do with the polling stomping on itself.

Basically, if you poll two thermostats, or two "things" too close to a thermostat, the thermostat times out...

So, to counter this, I started to poll my z-wave stuff using a script. I turned off ALL HS polling. By using this script, it coordinates polls to thermostats. It provides enough TIME to pass before and after a thermostat so that you can get good polls. Works very well.

Polling other devices, you can poll as fast as you can (at least everything I own...not including the locks on the doors...which I do not poll).

--Dan

[reidfo]

Dan, this sounds like it could be my problem as well. Now that you mention it the problems with my stats started again when I added more ZWave devices and started polling them. At the moment I can't poll any of my stats reliably. Would you mind sharing your script?

[msbreton]

I'd also love a copy of your script

-Mike

[luvatlast]

probably the issues

What version of HomeSeer are you guys running? I know Rich/Rick made some adjustments to the Z-Wave timeout in the most recent version but the issue is the devices that are exhibit this behavior typically do not stay awake long enough to get this information returned in the small timing window.

Rupp,

I changed to Standard Edition 2.5.0.23 last weekend and the problem appeared. I suspect you are right as i am having the same issues. How can I fix this one?

PT

[reidfo]

ok, here's a quick and dirty script I wrote to poll all ZWave devices with a 2 second delay in between. Unfortunately I still can't poll my stats, even if nothing else is being polled.

Sub Main
    Dim en
    Dim dv

    Set en = hs.GetDeviceEnumerator
    If IsObject(en) Then
    Else
        hs.WriteLog "reidfoZWavePoll","The device enumerator is invalid."
    End if

    Do While Not en.Finished
        If en.CountChanged Then
            hs.WriteLog "reidfoZWavePoll","----- The device count has changed -----"
        End if
        Set dv = en.GetNext
        'Check to see if this is a ZWave device and then poll
        If Not dv is Nothing And (dv.misc AND &h1000) Then
            hs.WriteLog "reidfoZWavePoll","Polling ZWave device " & dv.location & " " & dv.name
            hs.PollDevice(dv.hc & dv.dc)
            hs.WaitSecs(2)
        End if
        Loop

End Sub