Problem with clients connecting

[rauscs]

Hi,

I've been having trouble with HSTouch clients getting slower and slower to connect, and now they keep trying and don't seem to ever connect. I've upgraded all of the SW to the latest; HS 2.5.0.81 on Hometroller, HSTouch Server: 1.0.0.72, windows client: 1.0.0.73.

As soon as I try to open a client, I start seeing repeating log messages like this;
10/2/2013 10:06:21 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25797
10/2/2013 10:06:21 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25797
10/2/2013 10:06:21 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25797
10/2/2013 10:06:21 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25797
10/2/2013 10:07:09 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25798
10/2/2013 10:07:09 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25798
10/2/2013 10:07:09 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25798
10/2/2013 10:07:40 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25799
10/2/2013 10:07:40 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25799
10/2/2013 10:07:40 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25799
10/2/2013 10:08:23 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25800
10/2/2013 10:08:23 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25800
10/2/2013 10:08:23 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25800
10/2/2013 10:09:05 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25801
10/2/2013 10:09:05 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25801
10/2/2013 10:09:05 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25801
10/2/2013 10:09:05 PM - HSTouch Server - IP address connecting: 192.168.1.201 port:25801

Where the port# keeps incrementing up. The Client eventually shows a screen with graphics and backgrounds and no data (sometimes data), but it keeps getting disconnected. I checked the firewalls, and they seem to be set correctly.

Thanks - Steve

[rauscs]

FYI for others - for about 4 months now I've been having trouble with HSTouch client connecting and staying alive. I finally paid for a tech call, and Jon figured out that it was my antivirus (AVG). Strangest problem was that I was having trouble on the Homeseer Hometroller server running HStouch locally - on the same box as the HS Server. I was even using a 127.0.0.1 local loopback address. AVG was NOT installed on that box, but on another computer in the house - NOT running HSTouch (installed, but not running). Once he turned off AVG on that box, HSTouch stopped having trouble. Strange but true.