Intrnet connection required error ???

[Seer1001]

I am getting and error on my IPAD
"Unable to connect, an internet connection is required."

I don't know why it requires an internet connection!!!!
I don't use MyHomeSeer just local over WIFI. it worked this morning.
Android app works fine. I restated the IPAD, restarted HS3, rebooted ---> no joy.

I am running HSTouchPad 2.25
What is the HSTouch 3.0.0.14 app in the store????
I tried it same error.

HELP.....

[bmora]

Intrnet connection required error ???

I responded on another thread about this. I'm seeing the same issue that just started happening this evening...

[randy]

I'm seeing the same thing today as well. I find if I close the application, open up Safari and browse to a page first, then launch HSTouch it will connect. I get the same thing locally or through my DDNS. I'm not sure what changed, all I did was to install HS3 3.0.0.180 which has nothing to do with HSTouch or the clients. it does it with the old HSTouchpad and the new HS#Touch on the iPhone and iPad. Once connected it seems to stay connected until I leave the network.

[cheeryfool]

Same for me after .180 upgrade.

[rjh]

Just did a bunch of testing here with a local connection on HS3 .180 and HSTouch Server plugin .67 and all seems fine. If anyone figures out why its not working, please post. Tested it with an iPad 2 on IOS 8.3.

[bmora]

Very odd, I just tried this morning without making any changes and it now works through WAN via my iPhone (8.3).

[cheeryfool]

Mine didn't work last night on home Wifi. I tried early this morning (having changed nothing) and it worked. I just tried on cell network and it failed with the same error, then switched the phone in/out of Airplane Mode and tried again and it's working.

HS3Touch 3.0.0.14 | iOS 8.3 | iPhone 5S | HSTouch Server 3.0.0.67 | HS3 Pro 3.0.0.180

[Seer1001]

Does anyone know what is going on.
Seems like alot of people had problems yesterday.
It is working again for me this morning, no changes!!
if I am not using MyHomeSeer.com why does it require an internet connection.

[joeh2056]

I experienced the same thing. For the IP address I used to use the network ID name. When I change my Ip address to the actual Ip address number and that seem to work for me.

[rjh]

Its not that it requires an Internet connection, it just requires a network connection, like cellular or wifi, the message is misleading, I will get that changed.

Does anyone know what is going on.
Seems like alot of people had problems yesterday.
It is working again for me this morning, no changes!!
if I am not using MyHomeSeer.com why does it require an internet connection.

[bartbakels]

Hi,

I get this messages:

"Unable to connect, an internet connection is required. Click OK to retry the connection, or exit and check the HSTouch settings."

I need to force close the application to reconnect, which functions fine afterwards. In my opinion this happens, when switching from 3G to Wifi and vice versa.

I use port forwarding so no Myhomeseer service. This i quite annoying and i have got this issue since the very beginning of the IOS client. Not sure if this also happens on android.

I posted a bug:


http://bugzilla.homeseer.com/bugzill...ug.cgi?id=2850

regards

Bart