License

[antoon]

Hi,
Last week I have purchased this plugin but I never received the license code
Try to retrieve this from the HS site and send them a couple of mails, no reaction on it.
Nothing received from HS
Plugin doesn't work anymore.
Can you do something

regards,
Antoon

[alexbk66]

Hi,
Last week I have purchased this plugin but I never received the license code
Try to retrieve this from the HS site and send them a couple of mails, no reaction on it.
Nothing received from HS
Plugin doesn't work anymore.
Can you do something

regards,
Antoon

No problem Antoon, I'll send the email.

But what email were you using?

[alexbk66]

I've got reply from support:

Support commented:

Alex,

We responded to the users request, 3 days ago, with their license information.

~Jon

And

Support commented:

This "guy" needs to put in a help desk ticket on his own and not depend on you to do this for him.
https://dev.homeseer.com/servicedesk/customer/portals


Support changed the status to Waiting for customer.

[Rupp]

Hi,
Last week I have purchased this plugin but I never received the license code
Try to retrieve this from the HS site and send them a couple of mails, no reaction on it.
Nothing received from HS
Plugin doesn't work anymore.
Can you do something

regards,
Antoon

Please put in a support ticket and we can work with your on this issue.
https://dev.homeseer.com/servicedesk/customer/portals

[antoon]

Thanks guys,
Rupp when I follow that link I go to a site where I can't remember my password.
My email is recognise so i try to use the link forgot password.
Try two times, I don't receive any mail from HS
Also check my spam box, nothing

Antoon

[alexbk66]

All good now?

[antoon]

Yes, I found the code in my account

[alexbk66]