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Problem with HS Mobile app

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  • Problem with HS Mobile app

    I just started playing around with the HS Mobile app on an iPhone X. I have my devices segmented by Location 1 (Location) and Location 2 (Technology). In all cases, if I try to filter devices by "Technology" = "CPS Tuya" or by any "Location" that has a device with a Technology of "CPS Tuya", the app just hangs with a spinning circle at the top of the screen. In other words, if I have CPS Tuya Back Office Lamp and I try to filter by either CPS Tuya or by Back Office, I get a spinning circle.

    Any ideas?

    thanks,
    Ken

  • #2
    No idea on this one, I think you’ll need to contact HS themselves. There is nothing HS Mobile specific in the plugin, so this is odd.

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