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Help with unexpected Dim values

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  • Help with unexpected Dim values

    Hi Mark,

    Looking for your input before concluding to a defective device.

    I have one Dimmer that always had very good communication (100% (13 failed out of 14915 cmds) 15186 1 1 Excellent)

    Lately, without being 100% certain that it coincide with my upgrade to 3.0.7.1, this dimmer started to act strangely.
    • Many times a day an Event sends a 50% Dim command.
    • The Dimmer goes to 50% as expected.
    • After between a few millisecond and 3-5 seconds it will frequently but not always go to one of the following levels : 0% (of Off. Need to confirm this one), 26%, 56%, 76%
    • The last command in the log for this device will be the requested 50% (Normal logging)
    • If I poll the device, the actual (26%, 56%, 76%) value will be reflected. (Still working on catching the 0% of Off one.)
    I had devices failed on me in since their inception but it was almost always the paddle action on completely die. This time, it is almost like if there was a phantom command being received either by the Plug-in of the PLM. But strangely it is only affecting this device.

    Do you quickly think of something I could verify avoiding me to come-up with the a wrong failure conclusion? Corruption of some-kind. I tried to Factory reset the device and reprogrammed it with no luck.

    Thanks.

  • #2
    Enable detailed logging in the plugin and see if there are any other inbound messages related to the device. Otherwise i can't think of anything else to check.
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

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    • #3
      Originally posted by mnsandler View Post
      Enable detailed logging in the plugin and see if there are any other inbound messages related to the device. Otherwise i can't think of anything else to check.
      Thanks for the hint. All transmissions (At least the portion I can understand) seems in line with what my events are asking so I can fairly conclude to a switch defect of some-kind.

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      • #4
        What type of dimmer is it?

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