Initial setup issues

[scaleste]

As for the Startup Log, not sure where that log is. I am at a disadvantage with LINUX so even if I know where the Config for log files, I don't know how to get to it to copy it. My previous HomeTroller was Windows based.

I did find a log in the HS UI that presently is filling with Z-Wave errors. See the attached screen shot for a small sample of repetitive error messages

[scaleste]

By-the-way, really appreciate the assistance. There always has to be that odd duck in a group and I guess in this case I'm the one. Thanks for hanging in there.

[mnsandler]

Happy to help. The config page looks good. The log that i'm looking for is after you start HS. I'm only looking for Insteon log entries. I just want to see that the plugin is connecting to the Hub correctly. We can set this aside until you get the PLM

[scaleste]

I truly appreciate the assistance. Very frustrating when something so awesome hits a snag. Turns out to have been a setting issue with the Z-wave plug-in that was causing the Insteon Plug-in not to work. Now it gets a little confusing as I had not changed anything with the Z-Wave plug-in. 90% of my devices are Insteon so I was starting (struggling) with Insteon first. HomeSeer Tech support says they don't configure the HomeTroller. That is up to the customer. Could be I have a Poltergeist in my HomeTroller.

[mnsandler]

so it sounds like Insteon is working now, can you confirm?

[scaleste]

Thanks for the amazing assistance and patience. Turns out the problem was with a setting for the Z-wave plug-in that was causing the issues. The Insteon plug-in works great.

[mnsandler]

Thanks for the amazing assistance and patience. Turns out the problem was with a setting for the Z-wave plug-in that was causing the issues. The Insteon plug-in works great.

You are very welcome. Can you elaborate on the z-wave plugin setting issue. i think this will help me/others who run into the same thing. A screen shot might be nice