I don't know if this belongs here, but I've got a real beef with Insteon. I've been using X-10/Insteon since freaking1987, and always been fairly satisfied. When they expanded their product line a few years back, I was elated. They made everything I wanted.
But now I notice that they seem to take a step forward in tech, and two steps back in design. Some examples:
1. Remember the 2440 Remote? Nice, big rocker buttons, came in silver and black, you could label the buttons! A handsome item.....GONE, in favor of these wimpy, monochromatic little mini-remotes. Why?
2. One of Insteon's great selling points was the backward compatibility with X-10. Discontinued, at least in the outdoor module. Not a big problem for me, but I did used to give my modules an X-10 address as a backup measure. But again, WHY?
3. Plug-in modules now being made WITHOUT the always-on AC pass-thru. WHY???
4. And now I find out that they've stopped making the 2402 Tabletop enclosure for KeypadLinc. WHY??? And not only that, but you can't fit the new switches into existing 2402s. Yes, I know all about the problem with the 2487 On/Off KeyPadLinc definitely not fitting. I'm talking about the 2334, which SHOULD fit, but DOESN'T. I even spoke with SmartHome Customer Service, and they told me the 2334 hasn't changed it's profile at all. The damn thing just don't fit. WHY???
Oh, and then there's the color availability. I have done almost all my switches in Almond. They stopped making Almond. So I had to buy a bunch of Light Almond switchplates and Light Almond color-change kits for paddles - which at one point, they also discontinued!!!! (Thank goodness they woke up to that problem.) But again.....WHY????
Do they have this problem with Z-Wave? I don't want to have to switch, but I will if this keeps up.
But now I notice that they seem to take a step forward in tech, and two steps back in design. Some examples:
1. Remember the 2440 Remote? Nice, big rocker buttons, came in silver and black, you could label the buttons! A handsome item.....GONE, in favor of these wimpy, monochromatic little mini-remotes. Why?
2. One of Insteon's great selling points was the backward compatibility with X-10. Discontinued, at least in the outdoor module. Not a big problem for me, but I did used to give my modules an X-10 address as a backup measure. But again, WHY?
3. Plug-in modules now being made WITHOUT the always-on AC pass-thru. WHY???
4. And now I find out that they've stopped making the 2402 Tabletop enclosure for KeypadLinc. WHY??? And not only that, but you can't fit the new switches into existing 2402s. Yes, I know all about the problem with the 2487 On/Off KeyPadLinc definitely not fitting. I'm talking about the 2334, which SHOULD fit, but DOESN'T. I even spoke with SmartHome Customer Service, and they told me the 2334 hasn't changed it's profile at all. The damn thing just don't fit. WHY???
Oh, and then there's the color availability. I have done almost all my switches in Almond. They stopped making Almond. So I had to buy a bunch of Light Almond switchplates and Light Almond color-change kits for paddles - which at one point, they also discontinued!!!! (Thank goodness they woke up to that problem.) But again.....WHY????
Do they have this problem with Z-Wave? I don't want to have to switch, but I will if this keeps up.
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