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Alexa - "There is a problem."

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  • Alexa - "There is a problem."

    My Alexa will no longer control my "Ashtray Light" ApplianceLinc. She says "Sorry, Ashtray Light isn't responding." In the Alexa app it says "There is a problem." (Good grief, that reminds me of HAL...) Furthermore, my attempts get logged in the HS log thusly:
    Mar-03 3:36:27 PM Error Problem serializing data for JSON request: Object reference not set to an instance of an object.
    Mar-03 3:36:27 PM Warning JSON controldevicebyvalue ref 934 not found
    Looking at my device list, there is no 934. The ashtray light is DevRef 1117.
    1117 First Floor Arizona Room Ashtray Light 19.7B.3A:1 0
    Why would she be pinging 934? How do I overcome this? Am I in the right forum? Am I in my right mind?


    Jim Speiser
    35-year veteran of Home Automation
    Still don't know squat

  • #2
    can you remove the device from the alexa app and then rescan and see if app picks up the new device.
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

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    • #3
      Compliance.

      Success.

      Gratitude.


      PS: What is JSON?


      Jim Speiser
      35-year veteran of Home Automation
      Still don't know squat

      Comment


      • #4
        https://www.google.com/search?q=JSON...hrome&ie=UTF-8

        Comment


        • #5
          Ah. So it's a subset of a subset. Cool. What is it used for in HS?

          These are questions I probably should have asked years ago...but it's never affected me till now, so I didn't bother.


          Jim Speiser
          35-year veteran of Home Automation
          Still don't know squat

          Comment

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