It will be that USB Root Hub. You must have the adapter plugged directly into the PC without a separate USB Hub or there would be a "Generic USB Hub" or something like that. So turn off the power setting there. You can try rebooting the PC again to make sure it turns the power on for the USB/Serial adapter and PLM in case that's the problem.
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Originally posted by Burrington View PostIt will be that USB Root Hub. You must have the adapter plugged directly into the PC without a separate USB Hub or there would be a "Generic USB Hub" or something like that. So turn off the power setting there. You can try rebooting the PC again to make sure it turns the power on for the USB/Serial adapter and PLM in case that's the problem.
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There are lots of troubleshooting suggestions in the reviews in the link you sent. For example making sure you use the right 33 bit or 64 bit driver to match the pc. Apparently the drivers cane with the device so be sure to use those.
Don't give up - once it’s working you’re going to love HomeSeer!..
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Originally posted by greedylittle View Post
If it doesn't hurt look at this cable : https://www.amazon.com/dp/B006AA04K0/ref=emc_b_5_tIt is listed as FTDI (would require the FTDI drvier) but for an "average Jeo" they both look the same! The cable you posted is listed as plug and play. I wouldn't tell them apart either but a for few bucks I would test them both!- By the looks of specs it may be something to do with the chipset!
Eman.TinkerLand : Life's Choices,"No One Size Fits All"
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Eman & Burrington
I'm now convinced there is something wrong with the PLM. Last night I plugged my ISY back in and none of my nightly programs fired. I'll work on troubleshooting that today.
I leave for a few days tomorrow afternoon so I really, really need my automation!
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have you tried a factory reset on the PLM. see the manual for the procedureMark
HS3 Pro 4.2.19.5
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD
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Originally posted by Burrington View PostDon't give up - once it’s working you’re going to love HomeSeer!..
HomeSeer Version: HS4 Pro Edition 4.2.19.0 (Windows - Running as a Service)
Home Assistant 2024.3
Operating System: Microsoft Windows 11 Pro - Desktop
Z-Wave Devices via two Z-Net G3s
Zigbee Devices via RaspBee on RPi 3b+
WiFi Devices via Internal Router.
Enabled Plug-Ins
AK GoogleCalendar 4.0.4.16,AK HomeAssistant 4.0.1.23,AK SmartDevice 4.0.5.1,AK Weather 4.0.5.181,AmbientWeather 3.0.1.9,Big6 3.44.0.0,BLBackup 2.0.64.0,BLGData 3.0.55.0,BLLock 3.0.39.0,BLUPS 2.0.26.0,Device History 4.5.1.1,EasyTrigger 3.0.0.76,Harmony Hub 4.0.14.0,HSBuddy 4.51.303.0,JowiHue 4.1.4.0,LG ThinQ 4.0.26.0,ONVIF Events 1.0.0.5,SDJ-Health 3.1.1.9,TPLinkSmartHome4 2022.12.30.0,UltraCID3 3.0.6681.34300,Z-Wave 4.1.3.0
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Originally posted by mnsandler View Posthave you tried a factory reset on the PLM. see the manual for the procedure
According to my notes (from when I used to take great notes!) I have a 2413UH & a 2412N somewhere in my HA junk... will see if one of those works.
mnsandler You may not be able to answer this - but do you see the current PLM or the Hub as the future for connections? Willing to buy either at this point...
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the 2413uh should work. its just really old. the 2412N will not; don't bother.
insteon continues to support the PLM as well as the hub. the insteon HA app only uses the hub. not sure what other HA platforms can use the hub except HS (via my plugin) . whereas the PLM supports several different HA platforms.
I personally prefer and use the PLM 2413SMark
HS3 Pro 4.2.19.5
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD
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Quick update for those following along:
After a factory reset the PLM is back to working (at least with the ISY). I am able to control the Insteon devices in HS via Bob Paauwe ISYInsteon plugin.
I'm going to wait until I get back in town next week to continue experimenting. At this point, all my automation is at least functional (exterior lights, etc) and I don't want to mess that up. I really don't want to keep the ISY in the system (for the sake of simplicity).
Again, really appreciate all the advice and suggestions.
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Ok. we will wait for you to reply when you get back to this.Mark
HS3 Pro 4.2.19.5
Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD
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