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HS4 Upgrade - Plugin Configuration (2413U)

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    HS4 Upgrade - Plugin Configuration (2413U)

    Upgrading to HS4. Installed the Insteon plugin, followed the guidance on the sticky page. I have tried both COM1 and COM2 (per Device Manager - the only 2 COM ports). I continue to get the error message "WARNING: Please check the Interface and enter the Interface Port information on the configuration page and restart the plugin." Sorry, I'm stuck. Any suggestions to get past this current hurdle?

    #2
    are you using windows or linux?

    is the 2413u new to the OS? you may need to installed the ftdi drivers for windows

    you can identify which port to use by unplugging and plugging in the PLM and watching which port is added under the device manager Ports

    the plm port should say USB Serial Port.

    can you post a pic of the Ports in device manager with the plm plugged in.

    hover you mouse of the blue ? to see the ports that the plugin found
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

    Comment


      #3
      I have the new Homeseer TrollerS (Pro) -- Windows OS.

      I will re-read the guidance on ftdi drivers. I interpreted that I would not need to install. Let me review again.

      Comment


        #4
        what ports are listed when you hover on the blue ? after "interface port"
        Mark

        HS3 Pro 3.0.0.534
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
        Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

        Comment


          #5
          Looks like I got it working. Thanks. I did need to download the driver. I see that you said you thought the 2413U isn't very reliable. In your opinion is the serial or the Insteon Hub better? Curious what you think. Thanks again for your assist.

          Comment


            #6
            Originally posted by dmusel View Post
            I see that you said you thought the 2413U isn't very reliable. In your opinion is the serial or the Insteon Hub better? Curious what you think. Thanks again for your assist.
            that was probably an old thread. I use the the 2413S. the 2413U is much better now. i dont recommend the hub unless you can't connect a plm directly to the hs server. adding in a network has its own set of reliability issues.

            thanks for reporting back
            Mark

            HS3 Pro 3.0.0.534
            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
            Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

            Comment

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