KeypadLinc Dimmer V2 not being added with correct options

[Airey001]

Hi Mark,

I am in the process of swapping out my hub with a usb plm and i am encountering an issue adding an old KeypadLinc Dimmer v2. I wanted to do a clean switch over so I so i reset everything. When i add the keypadlinc i am missing options it sees it only as a 6 button model and i have no option to set it to 8 key mod.

My logs don't say much

 [LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A21F2B9273FF1F08[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A21E2B9273FF1F06[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A21D2B9273FF1F05[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A21C2B9273FF1F04[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A21B2B9273FF1F03[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A21A2B9273FF1F01[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to A2FE2B9273FF1F01[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to E2082B9273FF1F08[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to E2062B9273FF1F06[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to E2052B9273FF1F05[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to E2042B9273FF1F04[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to E2032B9273FF1F03[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:17:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Program Remote Record not needed for 05.7E.2B to E2012B9273FF1F01[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#FF0000][FONT=Roboto][SIZE=16px]10/6/2020 9:16:46 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#FF0000]HomeSeer[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#FF0000]Error[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#FF0000]Saving database: Value cannot be null. Parameter name: collection[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:15:53 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Found unused link #31 in our address space, assigning for use.[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:15:52 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Found unused link #30 in our address space, assigning for use.[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:15:52 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Found unused link #29 in our address space, assigning for use.[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:15:51 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Found unused link #28 in our address space, assigning for use.[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:15:51 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Found unused link #27 in our address space, assigning for use.[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:15:50 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Found unused link #26 in our address space, assigning for use.[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#FF0000][FONT=Roboto][SIZE=16px]10/6/2020 9:14:45 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#FF0000]HomeSeer[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#FF0000]Error[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#FF0000]Saving database: Value cannot be null. Parameter name: collection[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:44 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting HS device: Living Room Front Porch - Button Off (ref=54)[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:44 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting HS device: Living Room Front Porch - Button D (ref=53)[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:43 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting HS device: Living Room Front Porch - Button C (ref=52)[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:43 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting HS device: Living Room Front Porch - Button B (ref=51)[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:43 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting HS device: Living Room Front Porch - Button A (ref=50)[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:43 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting HS device: Living Room Front Porch - Button On/Load (ref=49)[/COLOR][/FONT]

[LEFT][FONT=B612 Mono][COLOR=#000000][FONT=Roboto][SIZE=16px]10/6/2020 9:13:42 PM[/SIZE][/FONT][/COLOR][/FONT][/LEFT]
 
[FONT=B612 Mono][COLOR=#000000]Legacy-Plugin[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Insteon[/COLOR][/FONT]
[FONT=B612 Mono][COLOR=#000000]Deleting the device Living Room Front Porch (05.7E.2B) links from the RF PLM[/COLOR][/FONT]

This was working fine but it was in the old database for years and this is the first time i removed and readded in at least 4 years. I olnly get on level and ramp rate as options. I am on the latest beta of your plugin and current release of hs4

Thanks,

Aaron

[mnsandler]

enabled detailed logging, and delete the device from the plugin, and then re-add. i need to see the hs log entries at the beginning of the add transaction

[Airey001]

Here is the log where i remove then readd with detail on

[mnsandler]

from your log, the device is reporting as an old i1 KPL. this does not support the same set of options as new i2 devices.

10/7/2020 8:37:32 AM Legacy-Plugin Insteon Got Insteon Protocol Engine response from Insteon ID 05.7E.2B, Protocol i1
10/7/2020 8:37:32 AM Legacy-Plugin Insteon Got controller/responder type broadcast for Insteon ID 05.7E.2B of type 0109, Firmware version 29

if this doesn't seem right, do a factory reset and try again. you will have to recreate any links you previous created.

[mnsandler]

if you just need to change from 6 to 8 btn, do this manually before adding to the plugin, and then register in the plugin