IRLinc Receiver 2411R

[alphatech]

For some reason I can not link HS with this device anymore, just curious since only few people may use this device, did you remove it from the plugin?

Thanks

[mnsandler]

i did not remove it from the plugin. what version of HS and the plugin are you running? with detailed logging enable, can you post a log snippet of the registration process so i can see what's going on

[alphatech]

I just wanted to make sure 100% since i"m trying to figure out why it is not working anymore. The file has been compressed with ext 7z. IT HS 3. The device in question is 0F.5A.65.

Thank you Sandler.

[mnsandler]

Looks like the device isn't responding to the plugins request to read the link database. specifically it isn't sending the link data when requested

can you do a factor reset on the device and try again.

[alphatech]

I did it several times including removing it and re adding to the Insteon plugin. Please do not worry, I know you have lot in your plate.

[mnsandler]

No worries. One last idea, manually link the plm to the device by following the manual to do this. then try to add it to the plugin.

[alphatech]

Thanks, very much appreciated. I'm successful in adding devices thru the plm but when I try to read the links via the plugin, it gives me that error. It looks like that it is stuck on link number 1 ", "The link table and device settings could not be retrieved for your device. "although the "Test Communications" is always successful 100%

[mnsandler]

add a few more links manually, and then try registering it again. enable detailed logging and post a log.

my only other thought, is if this registered in the past, but doesn't work now, then something is bad in the device.

[alphatech]

Added more links, same issue. Attached is the log file zipped with ZIP extension. As a note, I'm able to control the responders (Insteon lights with the remote control) the only issue is adding it to HS or retrieving the links.

[mnsandler]

can you change your Hops settings on the config page to the max setting and see if you can read the links and settings from the device page

[alphatech]

The max hops is set to 4, changing it, did not make a difference. Please do not worry, something to do with the device and since it is not a common, it is not worth spending more time on it. As always, thank you for all your help.

[mnsandler]

ok. well thanks for reporting back.