2450 I/O Linc not sending Sensor Activity

[skozin]

I have a weird one here. I have an I/O Linc 2450 which has worked fine since the beginning on HS3 but a couple of days ago it stopped showing any sensor activity. If I push the contact relay button in Homeseer3, it will work and show a message in the log, but the sensor message activity stopped showing up. I also have Homeseer 2 and it still works fine with no issues.

I tried to factory reset the device and reinstall the links but still no sensor activity. The light on the device goes on when the magnet moves away from the sensor and off when it magnet is touching the sensor, so the device is fine. I also tried 2 other 2450's and still get no sensor activity in Homeseer3.

Any suggestions?

Thanks in advance..
Steve

Jul-01 9:23:58 AM

Device Control

Device: GAR GAR Output Relay to On (100) by/from: CAPI Control Handler

Jul-01 9:23:28 AM

Insteon Thermostat

Wireless Brett Humidity = 48

Jul-01 9:23:24 AM

Device Control

Device: GAR GAR Output Relay to On (100) by/from: CAPI Control Handler

Homeseer 2:

Received \43 (Gar Garage New I/O Linc - Input Sensor) Go OFF
Received \43 (Gar Garage New I/O Linc - Input Sensor) Go ON

[mnsandler]

sounds like the links in the plm may have gotten corrupt. these are required in order for plm to receive the sensor messages.

also make sure the the iolinc has links for the input sensor reporting to homeseer.

run a reset and reprogram from the config page, and then retest

[skozin]

Still no good. I even deleted the links and put them back in.

Here is the log:

Jul-01 11:02:23 AM

Device Control

Device: GAR GAR Output Relay to On (100) by/from: CAPI Control Handler

Jul-01 11:01:41 AM

Device Control

Device: GAR GAR Output Relay to On (100) by/from: CAPI Control Handler

I am stumped, but why is there no Firmware Version showing? In the Insteon.ini it is Firmware 41.



Insteon Device ID: 1F.0D.90

Device Name: Garage New I/O Linc

Device Location: GAR

Device Type: I/O Linc
Firmware Version:
Comm Reliability: 98% (6 failed out of 271 cmds)

Polling Interval (Minutes, 0=None):

Sync linked responder devices

Automatically shut Off HS device when in Momentary Mode
Disable relay polling


I/O Linc Channels

Channel	Custom Device Name
1: (Input Sensor)	Input Sensor - (Off means Door is Open - On means Door is Closed) - Input Sensor
2: (Output Relay)	Output Relay

Device Link Table

Link #3	Input Sensor controls Insteon Great Room Keypad Button C (0F.95.AA)
Link #5	Input Sensor controls Insteon Laundry Room Keypad Button C (34.D7.79)
Link #4	Input Sensor controls Insteon Hallway Keypad Kitchen (Left) Button C (2F.ED.F5)
Link #6	Input Sensor controls Insteon Master Bedroom Keypad Button B (4B.29.89)
Link #2	Input Sensor has local control reporting to HomeSeer
Link #1	Input Sensor is controlled by HomeSeer using PLM Group #0 (i2CS Registration Link) - On Level : Off
Link #7	Output Relay is controlled by Insteon Great Room Keypad Button C (0F.95.AA) - On Level : On
Link #9	Output Relay is controlled by Insteon Laundry Room Keypad Button C (34.D7.79) - On Level : On
Link #10	Output Relay is controlled by Insteon Hallway Keypad Kitchen (Left) Button C (2F.ED.F5) - On Level : On
Link #8	Output Relay is controlled by Insteon Master Bedroom Keypad Button B (4B.29.89) - On Level : On

Custom Settings (* indicates default setting)

Closure Time

.5 Secs

---

Operating Flags (* indicates default setting)

I/O Linc Mode	Momentary B
Relay set via Sensor Input	Disabled
Send On Cmd	When Closed
LED	On
Beep with Set Btn	Off

[mnsandler]

Run the Display interface link database routine from the config page, and check for a Input Sensor link

[skozin]

Somethings not right. Here is what I get:

PLM Interface Links

---

0001	FF FF FF FF FF FF FF FF
0002	FF FF FF FF FF FF FF FF
0003	FF FF FF FF FF FF FF FF
0004	FF FF FF FF FF FF FF FF
0005	FF FF FF FF FF FF FF FF
0006	FF FF FF FF FF FF FF FF
0007	FF FF FF FF FF FF FF FF
0008	FF FF FF FF FF FF FF FF
0009	FF FF FF FF FF FF FF FF
0010	FF FF FF FF FF FF FF FF
0011	FF FF FF FF FF FF FF FF
0012	FF FF FF FF FF FF FF FF
0013	FF FF FF FF FF FF FF FF
0014	FF FF FF FF FF FF FF FF
0015	FF FF FF FF FF FF FF FF
0016	FF FF FF FF FF FF FF FF
0017	FF FF FF FF FF FF FF FF
0018	FF FF FF FF FF FF FF FF
0019	FF FF FF FF FF FF FF FF
0020	FF FF FF FF FF FF FF FF
0021	FF FF FF FF FF FF FF FF
0022	FF FF FF FF FF FF FF FF
0023	FF FF FF FF FF FF FF FF
0024	FF FF FF FF FF FF FF FF
0025	FF FF FF FF FF FF FF FF
0026	FF FF FF FF FF FF FF FF
0027	FF FF FF FF FF FF FF FF
0028	FF FF FF FF FF FF FF FF
0029	FF FF FF FF FF FF FF FF
0030	FF FF FF FF FF FF FF FF

Data Legend
Byte 1 is the Link Flags
Byte 2 is the PLM Group Number
Byte 3 - 5 are the Device ID
Byte 6 - 8 are not used

[mnsandler]

Run Reset and reprogram on config pages

[skozin]

I did that and after I click ok nothing seems to happen just stays on that page with nothing updating.

I private messaged you my insteon.ini file. I know that there should be at least 250 to 300 links used but now it is showing 30 (all F's) which isn't correct.

I can click on lights Keypads and door sensors and everything updates in the log (turn on and off).

[mnsandler]

how about doing a manual factory reset on the interface? see the manual

[skozin]

That was it. I just remembered that we had a quick power surge the other day and that probably screwed up the box. I power cycled the PLM (unplug for 10 seconds then hold the set button in and plug it in until the beep stops) and then Clicked update Interface Database which found 303 links, then I clicked Display interface links and then they all popped up. So as of now all is good.

Thanks again Mark!