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    KPL Errors

    Hello.

    Got a issue that started with one of my 8 Button KPLs. Its an older one and here are the specs. This device has worked fine with HS2 for over 2 years and has worked the last 1-2 months since starting to run HS3. The issue were having is commands from the KPL are not being sent to HS, BUT commands from HS are being sent to the device.

    KeypadLinc V2 Dimmer 40 0 i2 99% (2 failed out of 203 cmds) 252 184 15 Good

    I've noticed so errors in the log as noted below and I've emailed you the Error Log.

    Apr-24 7:32:33 AM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
    Apr-24 7:32:33 AM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
    Also something else strange is that one of the Insteon (2 Ton Unit)Tstats is having DEV errors again. On another 6 Button KPL I have noticed some strange Links to our 2nd HVAC unit (4 Ton), but I never created these links and they manifested themselves.
    Attached Files
    HSPro: 3.0.0.194
    PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
    HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

    #2
    have you tried the 'program device for homeseer'. seems like the plm doesn't recognize msgs from the kpl.
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

    Comment


      #3
      Another important piece of info is that we recently updated HS3 to its current version.

      The upgrade didn't go very smoothly as many plugins wouldn't shut down in order to upgrade. Not sure if this is the cause or important info.
      HSPro: 3.0.0.194
      PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
      HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

      Comment


        #4
        i haven't tried the latest hs3. i guess its time.
        Mark

        HS3 Pro 3.0.0.534
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
        Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

        Comment


          #5
          Ok, so I tried to "Reprogram Device for HS" even though its been working fine and the effects the same. (Meaning the device wont send status changed to HS, But HS can control each and every button without issue. The COMMS are Only 1 Ways.

          Heres the latest log with reference of a "CAPI Control Handler". All these logs are noted from HS sending command to the device and again not logs or actions are created from the device sending signal to HS

          Apr-24 8:51:26 PM Device Control Device: Theater Room Celing Fan & Light (Far from kitchen) - Fan to Medium (66)
          Apr-24 8:51:26 PM Device Control Device: Theater Room Ceiling Fan & Light (Close to kitchen) - Fan to High (100)
          Apr-24 8:51:26 PM Event Event Trigger "Theater Events Ceiling Fans ON"
          Apr-24 8:51:26 PM Device Control Device: Theater Room Walk Way Lights (8 But) - Button C to On (100) by/from: CAPI Control Handler
          Apr-24 8:50:47 PM Device Control Device: Theater Room Ceiling Fan & Light (Close to kitchen) - Fan to Off (0)
          Apr-24 8:50:47 PM Device Control Device: Theater Room Celing Fan & Light (Far from kitchen) - Fan to Off (0)
          Apr-24 8:50:47 PM Event Event Trigger "Theater Events Ceiling Fan Off"
          Apr-24 8:50:47 PM Device Control Device: Theater Room Walk Way Lights (8 But) - Button C to Off (0) by/from: CAPI Control Handler
          Apr-24 8:50:44 PM Device Control Device: Theater Room Walk Way Lights (8 But) - Button F to Off (0) by/from: CAPI Control Handler
          Apr-24 8:50:44 PM Device Control Device: Theater Room Walk Way Lights (8 But) - Button E to Off (0) by/from: CAPI Control Handler
          Apr-24 8:46:00 PM weatherXML Error downloadFile: mapDownload0 from: . Error: An exception occurred during a WebClient request.
          Apr-24 8:45:42 PM Event Deleting event after run: "Delayed Actions Garage Bay 1-3 Ballast - Load 1 (Delayed Action)"
          Apr-24 8:45:42 PM Device Control Device: Garage Garage Bay 1-3 Ballast - Load 1 to Off (0)
          Apr-24 8:45:42 PM Event Event Trigger "Delayed Actions Garage Bay 1-3 Ballast - Load 1 (Delayed Action)"
          Apr-24 8:42:18 PM Insteon Thermostat 2 Ton switching from Cool to Off
          Apr-24 8:42:18 PM Insteon Thermostat 2 Ton turning off COOL after 7 minutes.
          Apr-24 8:35:42 PM Device Control Device: Garage Garage Bay 1-3 Ballast - Load 1 to On (100)
          Apr-24 8:35:42 PM Event Event Trigger "Room Occupancy Garage Lights On mandoor open"
          Apr-24 8:34:28 PM Insteon Thermostat 2 Ton switching from Off to Cool
          Apr-24 8:34:28 PM Insteon Thermostat 2 Ton calling for COOL
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:34:23 PM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
          Apr-24 8:34:23 PM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
          Apr-24 8:14:25 PM Insteon Thermostat 2 Ton switching from Cool to Off
          Apr-24 8:14:25 PM Insteon Thermostat 2 Ton turning off COOL after 7 minutes.
          Apr-24 8:07:21 PM Insteon Thermostat 2 Ton switching from Off to Cool
          Apr-24 8:07:21 PM Insteon Thermostat 2 Ton calling for COOL
          Apr-24 7:57:15 PM Event Deleting event after run: "Delayed Actions Garage Bay 1-3 Ballast - Load 1 (Delayed Action)"
          Apr-24 7:57:15 PM Device Control Device: Garage Garage Bay 1-3 Ballast - Load 1 to Off (0)
          Apr-24 7:57:15 PM Event Event Trigger "Delayed Actions Garage Bay 1-3 Ballast - Load 1 (Delayed Action)"
          Apr-24 7:47:15 PM Device Control Device: Garage Garage Bay 1-3 Ballast - Load 1 to On (100)
          Apr-24 7:47:15 PM Event Event Trigger "Room Occupancy Garage Lights On mandoor open"
          Apr-24 7:46:00 PM weatherXML Error downloadFile: mapDownload0 from: . Error: An exception occurred during a WebClient request.
          Apr-24 7:45:04 PM Insteon Thermostat 2 Ton switching from Cool to Off
          Apr-24 7:45:04 PM Insteon Thermostat 2 Ton turning off COOL after 7 minutes.
          Apr-24 7:41:40 PM BLRadar Info BLRadar Auto Database Purge was successful!
          Apr-24 7:41:40 PM BLRadar Info BLRadar Auto Database Purge has started...
          Apr-24 7:37:59 PM Insteon Thermostat 2 Ton switching from Off to Cool
          Apr-24 7:37:59 PM Insteon Thermostat 2 Ton calling for COOL
          Apr-24 7:35:33 PM Device Control Device: Outside Outlet under Oak Large LED to On (100)
          Apr-24 7:35:33 PM Insteon Trouble converting [272] to byte, returning 0
          Apr-24 7:35:33 PM Event Event Trigger "Outdoor Lighting Lights ON @ sundown"
          Apr-24 7:35:33 PM Insteon Thermostat Error SetMode: Unable to determine thermostat type, Insteon device category (devcat) is not set yet.
          Apr-24 7:35:33 PM Event Event Trigger "HVAC 2 Ton Off at sundown"
          Apr-24 7:18:23 PM Insteon Thermostat 2 Ton switching from Cool to Off
          Apr-24 7:18:23 PM Insteon Thermostat 2 Ton turning off COOL after 7 minutes.
          Apr-24 7:15:00 PM Log Info The log database is currently 47.52MB in size.
          Apr-24 7:11:23 PM Script Script C:/Program Files (x86)/HomeSeer HS3/scripts/Jon00RCCNMHS3_A.vben is currently running, waiting for it complete before its run again
          Apr-24 7:11:01 PM Insteon Thermostat 2 Ton switching from Off to Cool
          Apr-24 7:11:01 PM Insteon Thermostat 2 Ton calling for COOL
          HSPro: 3.0.0.194
          PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
          HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

          Comment


            #6
            something changed in .156.

            I'll look at this issue this weekend
            Mark

            HS3 Pro 3.0.0.534
            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
            Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

            Comment


              #7
              Great. I wouldn't recommend to others to update HS due to instability issues.
              HSPro: 3.0.0.194
              PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
              HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

              Comment


                #8
                please confirm the insteon.dll is in the homeseer root folder with the hspi_insteon.dll file
                Mark

                HS3 Pro 3.0.0.534
                Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
                Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
                Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

                Comment


                  #9
                  Just checked and their Both there. However the hspi_Insteon file is an actual application and lacks and ".DLL" extension where the Insteon.DLL is an application extension. Not sure if this makes a diff.

                  Last modified back in the middle of last month when I first installed HS3.
                  HSPro: 3.0.0.194
                  PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
                  HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

                  Comment


                    #10
                    please give this version a try. i loaded .163 and recompiled the plugin
                    Attached Files
                    Mark

                    HS3 Pro 3.0.0.534
                    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
                    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
                    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

                    Comment


                      #11
                      Not seeing a Difference with this update.

                      HSPro: 3.0.0.194
                      PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
                      HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

                      Comment


                        #12
                        Charlie,
                        can you check and post the product version of each of the following files in the homeseer 3 root folder

                        hspi_insteon.exe
                        insteon.dll
                        Mark

                        HS3 Pro 3.0.0.534
                        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
                        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
                        Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

                        Comment


                          #13
                          HSPI_Insteon.exe = 3.0.5.21
                          Insteon.DLL = 1.0.5.21
                          HSPro: 3.0.0.194
                          PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
                          HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

                          Comment


                            #14
                            well I'm at a loss. i did review the code and the startup error isn't really an issue in turns of functionality. its only trying to display the version of the insteon.dll to the hs log.

                            do maybe we should focus on the other error

                            can you post a log snippet of the error from the error log file here
                            Mark

                            HS3 Pro 3.0.0.534
                            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
                            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
                            Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

                            Comment


                              #15
                              The other day I emailed you copy of the crash log that was generated automatically. Did you receive that?

                              Attached is the new Log I manually created from within your device.

                              Ill follow this reply with a general report on how various other devices are functioning.

                              Thanks

                              Charlie
                              Attached Files
                              HSPro: 3.0.0.194
                              PL: Insteon PLM 3.0.5.20,Insteon Thermostat 3.0.1.1 , UltraM1G, RainRelay8, UltraECM3, UltraPioneerAVR3, BLBackup, weatherXML, Jon00 Network & PC Monitor
                              HW : Win 7 64bit, Intel i7-2600, 16 GB DDR3 Ram, 60 Plus Insteon Dual Band Devices, Rain8 Pro2, Elk M1 Gold, Brueltech GreenEye.

                              Comment

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