MINI REMOTE

[Gallina]

MARK
THE ATTACHED FILES ARE FROM THE PLUGIN FILES,MAYBE THEY WILL BE HELPFUL IN RESOLVING THE REMOTE PROBLEM IM HAVING

[mnsandler]

the problem is the device has a new device type of "001B"

i need to post a new plugin version to fix this.

i should be able to do this tonight

you will need to delete these devices from the plugin, and then do a factory reset to prepare for the new version

[Gallina]

MINI REMOTE

THANKS MARK
ILL LOOK FOR NEW VER.

[mnsandler]

here you go

to install"
shutdown hs3
make a backup of your hs database, insteon.ini and current plugin dlls.
unzip the dlls to the homeseer root folder
restart hs

[Gallina]

Everything went well until I installed my original remote and it did not recognize it .I did four factory resets but it didn't change (you'll see in attached file) Is there a fix?

[mnsandler]

can you post the startup log from hs3? i want to make sure the new version is running

device 34.FF.11 wasn't recognized. its still showing as 001B. i thought this was the new devicetype which i added.

[Gallina]

start up log this morning. im sure the new plug is working it loaded the new remote and showed it in device management.

[mnsandler]

not sure if this will make a difference, but i didn't get the correct version of the insteon.dll in the previous zip. I have reposted a new zip above.

please download and install the insteon.dll as you did before.

it should be v1.5.0.22. you will see this listed in the startup log.

aftert that, try the registration again

[Gallina]

MARK
YOU'RE RIGHT IT DIDN'T MAKE ANY DIFFERENCE BUT IT PRODUCED THIS MESSAGE
Error in Background Update (DoJob #20): System.IndexOutOfRangeException: Index was outside the bounds of the array. at Insteon.Support.BackgroundUpdate.DoJob()

I BELIEVE THIS IS A HARDWARE ISSUE. TO THAT END I ORDERED ANOTHER REMOTE. I'LL TRY IT AND LET YOU KNOW. AS I EXPLAINED I DID USE A NEW REMOTE AFTER YOU SENT THE FIRST UPDATE AND IT WENT WELL. DO YOU THINK THIS ERROR WILL BE A PROBLEM?



PAT

[mnsandler]

ok. let us know the result of the new remote

[Gallina]

MINI REMOTE

MARK
INSTALLED NEW REMOTE WORKS FINE.
I DROPPED BACK TO v1.5.0.20. FOR THE INSTALL. 22 KEEP SHOWING THE ERROR I SENT IN PRIOR REPLY.
ITS THE HARDWARE .

[mnsandler]

sounds good. if you can provide any additional info (ie detailed logs) on the prev error, i'll take a look.

[Gallina]

Error in Background Update (DoJob #20): System.IndexOutOfRangeException: Index was outside the bounds of the array. at Insteon.Support.BackgroundUpdate.DoJob()

This is the error I was refering too. This would appear as it when the registration process was happening. This only happened with ver. .22 it did not happen with ver. .20

[mnsandler]

can you post a few additional log entries that led up to this? you should be able to find them in aa config\insteon error report.log file

[Gallina]

ERROR LOGS

MARK
THE LOGS ARE TO LARGE TO SEND AS A POST . DO YOU HAVE ANOTHER WAY TO GET THEM