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    Keep losing connection to HUB

    Every couple of days I notice that my devices are not being controlled via the HomeSeer software but I can still send commands via the Android app. If I disable and re-enable the plug in it starts working again. There is a message in the log that says to reference the Insteon error log which I have included below. Any ideas to fix this would be appreciated.

    Insteon Plug-in Error Log Generated 7/12/2015 3:50:31 PM
    -----------*Error Message*----------------
    Error: Error in RegisterCallback: Insteon.dll -- Details System.IO.FileNotFoundException: Insteon.dll
    at System.Diagnostics.FileVersionInfo.GetVersionInfo(String fileName)
    at HSPI_Insteon.HSPI.RegisterCallback(Object& iFrm) -- 7/12/2015 3:50:31 PM
    --------*Initialization Log*--------------
    7/12/2015 3:50:31 PM - Host System: 172.16.1.61 (Danbuilt) 3.0.0.181
    7/12/2015 3:50:31 PM - Plugin: HSPI_Insteon.DLL - v3.0.5.20
    7/12/2015 3:50:31 PM - ***:Error in RegisterCallback: Insteon.dll -- Details System.IO.FileNotFoundException: Insteon.dll
    at System.Diagnostics.FileVersionInfo.GetVersionInfo(String fileName)
    at HSPI_Insteon.HSPI.RegisterCallback(Object& iFrm)

    -----------*Pre-Error Log*----------------
    --------*End Pre-Error Log*--------------
    --------*Start C:\Program Files (x86)\HomeSeer HS3\Config\Insteon.ini*--------------
    [Config]
    MaxHops=2
    NumRetries=5
    WaitTimeout=3
    DetailedLog=1
    UseLocation2=0
    DoCleanups=1
    DisablePolling=0
    SortDeviceLinks=0
    InterfacePort=172.16.1.222:25105
    X10Enabled=1
    HubUsername=doge
    HubPassword=HSENC2PkwIhZ+xRXxAdJdg6bQ/vg==
    InterfaceCapability=5
    LastInterfaceAddress=2A.BB.A8
    NumDevices=6
    [Device 1]
    DeviceID=26.8B.07
    DeviceName=China cabinet Module #1
    DeviceLocation=Dining Room
    DeviceType=010E
    FirmwareVer=41
    DatabaseDelta=3
    LinksDownloaded=1
    PollingInterval=0
    Protocol=3
    EEValues=LEDBrightness=32,DefaultOnLevel=255,DefaultRampRate =28,OpFlags1=32
    LastContact=6/15/2015 2:08:02 PM
    RecentDatabaseDelta=3
    TotalInteractions=69
    FailedInteractions=12
    HopData=73,73,0,0
    SyncLinkedDevices=0
    NumLinks=8
    Link 1=A2 00 25 E8 D5 00 1C 01 1
    Link 2=E2 01 25 E8 D5 00 1C 01 2
    Link 3=A2 FE 25 E8 D5 FF 1F 01 3
    Link 4=A2 01 1A E1 41 00 1C 01 4
    Link 5=A2 00 2A BB A8 00 1C 00 5
    Link 6=E2 01 2A BB A8 00 1C 00 6
    Link 7=A2 FE 2A BB A8 FF 1F 01 7
    Link 8=A2 01 2A BB A8 00 1C 00 8
    [Device 2]
    DeviceID=1C.7E.86
    DeviceName=Kincaid light
    DeviceLocation=Family Rm
    DeviceType=0120
    FirmwareVer=40
    DatabaseDelta=2
    LinksDownloaded=1
    PollingInterval=0
    Protocol=2
    EEValues=LEDBrightness=63,DefaultOnLevel=254,DefaultRampRate =28,OpFlags1=4
    LastContact=6/15/2015 2:12:57 PM
    RecentDatabaseDelta=2
    TotalInteractions=22
    FailedInteractions=7
    HopData=37,37,0,0
    NumLinks=6
    Link 1=A2 00 25 E8 D5 00 1C 01 1
    Link 2=A2 00 2A BB A8 00 1C 01 2
    Link 3=E2 01 25 E8 D5 05 1C 01 3
    Link 4=A2 FE 25 E8 D5 FF 1F 01 4
    Link 5=E2 01 2A BB A8 05 1C 01 5
    Link 6=A2 FE 2A BB A8 FF 1F 01 6
    [Device 3]
    DeviceID=26.91.A4
    DeviceName=Module #3
    DeviceLocation=House
    DeviceType=010E
    FirmwareVer=41
    DatabaseDelta=2
    LinksDownloaded=1
    PollingInterval=0
    Protocol=3
    EEValues=LEDBrightness=32,DefaultOnLevel=255,DefaultRampRate =28,OpFlags1=32
    LastContact=6/15/2015 2:14:57 PM
    RecentDatabaseDelta=2
    TotalInteractions=24
    FailedInteractions=10
    HopData=33,33,0,0
    NumLinks=8
    Link 1=A2 00 25 E8 D5 00 1C 01 1
    Link 2=A2 FE 25 E8 D5 FF 1F 01 2
    Link 3=E2 01 25 E8 D5 03 1F 01 3
    Link 4=A2 00 2A BB A8 00 1C 01 4
    Link 5=E2 01 2A BB A8 00 1C 01 5
    Link 6=A2 01 26 2D D7 FF 1C 00 6
    Link 7=A2 FE 2A BB A8 FF 1F 01 7
    Link 8=A2 01 2A BB A8 00 1C 00 8
    [Device 4]
    DeviceID=1A.E1.41
    DeviceName=Module #2
    DeviceLocation=House
    DeviceType=010E
    FirmwareVer=41
    DatabaseDelta=2
    LinksDownloaded=1
    PollingInterval=0
    Protocol=3
    EEValues=LEDBrightness=32,DefaultOnLevel=254,DefaultRampRate =28,OpFlags1=32
    LastContact=6/15/2015 2:16:44 PM
    RecentDatabaseDelta=2
    TotalInteractions=20
    FailedInteractions=7
    HopData=29,28,1,0
    NumLinks=7
    Link 1=A2 00 25 E8 D5 00 1C 01 1
    Link 2=A2 FE 25 E8 D5 FF 1F 01 2
    Link 3=E2 01 2A BB A8 00 00 01 3
    Link 4=E2 01 25 E8 D5 00 1C 01 4
    Link 5=E2 01 2A BB A8 00 1C 01 5
    Link 6=A2 FE 2A BB A8 FF 1F 01 6
    Link 7=A2 00 2A BB A8 00 1C 00 7
    [Device 5]
    DeviceID=27.21.F6
    DeviceName=Module #4
    DeviceLocation=House
    DeviceType=010E
    FirmwareVer=41
    DatabaseDelta=4
    LinksDownloaded=1
    PollingInterval=0
    Protocol=3
    EEValues=LEDBrightness=32,DefaultOnLevel=255,DefaultRampRate =28,OpFlags1=32
    LastContact=6/15/2015 2:18:19 PM
    RecentDatabaseDelta=4
    TotalInteractions=24
    FailedInteractions=1
    HopData=32,31,1,0
    NumLinks=5
    Link 1=A2 00 2A BB A8 FF 1C 00 1
    Link 2=E2 01 2A BB A8 00 1C 00 2
    Link 3=A2 01 2A BB A8 00 1C 00 3
    Link 4=A2 01 27 20 F3 00 1C 00 4
    Link 5=A2 FE 2A BB A8 FF 1F 01 5
    [Device 6]
    DeviceID=27.20.F3
    DeviceName=Module #5
    DeviceLocation=House
    DeviceType=010E
    FirmwareVer=41
    DatabaseDelta=3
    LinksDownloaded=1
    PollingInterval=0
    Protocol=3
    EEValues=LEDBrightness=32,DefaultOnLevel=254,DefaultRampRate =28,OpFlags1=32
    LastContact=6/15/2015 2:19:33 PM
    RecentDatabaseDelta=3
    TotalInteractions=17
    FailedInteractions=5
    HopData=27,27,0,0
    NumLinks=4
    Link 1=A2 00 2A BB A8 00 1C 00 1
    Link 2=E2 01 2A BB A8 00 1C 00 2
    Link 3=E2 01 27 21 F6 00 1C 00 3
    Link 4=A2 FE 2A BB A8 FF 1F 01 4

    --------*End C:\Program Files (x86)\HomeSeer HS3\Config\Insteon.ini*--------------

    #2
    i think you have the wrong version of the insteon.dll. please install the insteon.dll from the zip associated with 3.0.5.20
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

    Comment


      #3
      I checked and it shows that I am running the 3.0.5.20 version of the plug in. The insteon.dll in the file shows a date of 3/13/15
      Dan

      Comment


        #4
        please verify the ver of the insteon.ini. it should be 1.0.5.20
        Mark

        HS3 Pro 3.0.0.534
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
        Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

        Comment


          #5
          i wonder if this is an issue with .181. I'll upgrade my dev env, test and report back
          Mark

          HS3 Pro 3.0.0.534
          Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
          Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
          Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

          Comment


            #6
            Where would I find the version on the Insteon.ini?
            Thanks
            Dan

            Comment


              #7
              Originally posted by The Doge View Post
              Where would I find the version on the Insteon.ini?
              Thanks
              Dan
              sorry, i meant the insteon.dll file (not insteon.ini)

              check the file properties from windows explorer
              Mark

              HS3 Pro 3.0.0.534
              Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
              Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
              Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

              Comment


                #8
                It is the 10.0.5.20

                Comment

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