HomeTroller Zee USB connection issues

[DanITman]

Just upgraded my Hometroller Zee to HS3 ZEE S2 Edition 3.0.0.205 and noticed on reboot that Insteon plugin did not connect back up. I realized that I was out of date on the most recent version of the plugin so I updated that as well. It still won't connect. I've included a list of my USB devices as well as a detailed Log from the Insteon plugin.


Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp.
Bus 001 Device 004: ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC
Bus 001 Device 005: ID 10c4:ea60 Cygnal Integrated Products, Inc. CP210x UART Bridge / myAVR mySmartUSB light

Insteon Plug-in Error Log Generated 9/21/2015 6:12:20 PM
-----------*Error Message*----------------
Error: Forced error / log generation -- 9/21/2015 6:12:20 PM
--------*Initialization Log*--------------
9/21/2015 6:11:32 PM - Host System: () 3.0.0.205
9/21/2015 6:11:32 PM - Plugin: HSPI_Insteon.DLL - v3.0.5.35
9/21/2015 6:11:32 PM - Insteon Support library (Insteon.dll) version: 1.0.5.35
9/21/2015 6:11:32 PM - RegisterCallback Completed
9/21/2015 6:11:32 PM - Enter InitIO
9/21/2015 6:11:32 PM - Enter InitPlugin
9/21/2015 6:11:32 PM - Global initialization of plug-in required, starting up.
9/21/2015 6:11:32 PM - Initializing Insteon hardware interface...
9/21/2015 6:11:32 PM - In ProcessRawReceiveThread
9/21/2015 6:11:32 PM - Initializing Interface...
9/21/2015 6:11:32 PM - In PLMBuffer_ProcessBufferThread
9/21/2015 6:11:32 PM - Sending command 02 60 to Interface, (Expecting 6 bytes e$
9/21/2015 6:11:32 PM - ..Got NAK from the Interface for command
9/21/2015 6:11:32 PM - ..Retry #1 required. Pausing 250ms for Interface to cle$
9/21/2015 6:11:34 PM - ..did not receive a response from the Interface
9/21/2015 6:11:35 PM - ..did not receive a response from the Interface
9/21/2015 6:11:35 PM - Insteon hardware interface initialization failed.
9/21/2015 6:11:35 PM - Exit InitIO
-----------*Pre-Error Log*----------------
9/21/2015 6:11:35 PM - Could not contact Interface on /dev/ttyUSB1
9/21/2015 6:11:35 PM - Port_DataReceived Error: Specified port is not open.

This continues to repeat forever.

[mnsandler]

the plm isn't responding. try power cycling the plm, and then restarting hs

[DanITman]

I tried that a couple of times with no success.

-Dan

[mnsandler]

i think you will need to factory reset it. once you are back up and the plugin connects, you can reprogram the plm using the 'update interface database'

[DanITman]

Holding down the button while plugging in my PLM doesn't seem to do anything. The LED just stays red and it doesn't do anything. I've tried releasing after 10 seconds and 30 seconds and it just pauses and then turns green. Is this a factory reset? If so, that still didn't do anything. I'm thinking about trying to downgrade my zee to see what happens. I'll wait to hear from you. I've removed my z-wave USB to take that out of the picture.

[mnsandler]

Unplug the PLM for 30 seconds. Disconnect cable. Press and hold Set button on the PLM BEFORE plugging it in. Hold Set button for 10 seconds after plugging it in. Wait for the LED to cycle.

[DanITman]

Unplug the PLM for 30 seconds. Disconnect cable. Press and hold Set button on the PLM BEFORE plugging it in. Hold Set button for 10 seconds after plugging it in. Wait for the LED to cycle.

Nothing, just an amber light until I let go then it goes green. I'll keep trying.

I downgraded Homeseer but nothing changed.

-Dan

[mnsandler]

well this is definitely a PLM issue (not HS). it just isn't responding to the plugin's initial requests

[DanITman]

Haven't had much time to mess with this but just for fun I decided to plug the PLM back into my old HS2 machine. It fired right up and was talking directly to HS2 without issue. Not to throw another wrench into this but if the PLM was bad and wasn't responding, why would it work in my HS2 box?

-Dan

[mnsandler]

there we might focus on the port that you are connecting the plm to the Zee.

[DanITman]

This issue still haunts me and I'm not trying to dig into the FTDI drivers in Linux. I see others are having issues with the USB interface hanging at times on pi.

https://www.raspberrypi.org/forums/v...hp?f=44&t=8010

[DanITman]

I think I might have fixed this issue. It seems that after doing a firmware upgrade on my raspberry pi has fixed the issues I was having.

[mnsandler]

thanks for reporting back