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    Registration

    I paid for my Insteon plugin some time ago (actually paid twice by accident, but you did refund the overpayment and thank you) but I had to wipe my hard drive and start over. Currently my plugin shows as the trial version, how do I tell it I've paid, do I get a license number or something?


    Jim Speiser
    38-year veteran of Home Automation
    Still don't know squat

    #2
    Originally posted by JimSpy View Post
    I paid for my Insteon plugin some time ago (actually paid twice by accident, but you did refund the overpayment and thank you) but I had to wipe my hard drive and start over. Currently my plugin shows as the trial version, how do I tell it I've paid, do I get a license number or something?
    you should have an email from homeseer (from the original purchase) with your license number and pswd. if you can't find it, you will need to contact homeseer directly for the info.
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

    Comment


      #3
      Originally posted by JimSpy View Post
      I paid for my Insteon plugin some time ago (actually paid twice by accident, but you did refund the overpayment and thank you) but I had to wipe my hard drive and start over. Currently my plugin shows as the trial version, how do I tell it I've paid, do I get a license number or something?
      Put in a help desk request using the Blue support link for all licensing issues.
      💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

      Comment


        #4
        Originally posted by mnsandler View Post
        you should have an email from homeseer (from the original purchase) with your license number and pswd. if you can't find it, you will need to contact homeseer directly for the info.
        I just registered HS. I use the same license number for your Insteon Plugin?


        Jim Speiser
        38-year veteran of Home Automation
        Still don't know squat

        Comment


          #5
          Please follow Rupps suggestion
          Mark

          HS3 Pro 4.2.19.5
          Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
          Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
          Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

          Comment


            #6
            Now it wants my order #.

            Get-a you tootsie-frootsie ice-eh cream! (Marx Bros., Day at the Races).


            Jim Speiser
            38-year veteran of Home Automation
            Still don't know squat

            Comment

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