Hidden door sensor low batt warning changes status to Open

[mnsandler]

Lee,
what version are tyou running? if not the latest beta, please update and retest.

[LeeIII]

I have deleted the device from the plugin page, and have re-added it as a new device, For this one I only had 6-7 events so it wasn't too much trouble to click through and re-add it back as the Event triggers.

I'll try and find an older battery (or maybe drain one) to install again and see if I can get the same low battery condition to fire again.

Hi Mark,

Below is a snippet of a log for a heartbeat that my hidden door sensor sends. It seems to always activate the sensor device to ON (OPEN), when the device gets into the low battery situation. Below is a heartbeat that was sent this morning that triggered the device door open status. Maybe I have a bum sensor?


Dec-22 7:57:44 AM Insteon Received a Direct ACK from Sensors Door Basement Door (45.CF.3E): 45 CF 3E 33 E1 0D 2B 19 3F
Dec-22 7:57:44 AM Insteon Setting status and value for device 45.CF.3E:3. Old status:100 Old Value:100, New Status:2 New Value:100
Dec-22 7:57:44 AM Event Event Trigger "SECURITY SECURITY - Basement Door OPEN"
Dec-22 7:57:44 AM Insteon Setting status and value for device 45.CF.3E:1. Old status:0 Old Value:0, New Status:2 New Value:100
Dec-22 7:57:44 AM Insteon Setting value for device 45.CF.3E:5. Old Value:1.234, New Value: 1.2339
Dec-22 7:57:44 AM Insteon Hidden Door Sensor Sensors Door Basement Door Door Sensor: (45.CF.3E) battery level read successfully.
Dec-22 7:57:44 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 33 E1 0D 2B 19 3F
Dec-22 7:57:43 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 00 00 03 CB 11 03
Dec-22 7:57:43 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 13 00 04 CB 06 00 Debouncing repeat.
Dec-22 7:57:42 AM Insteon ..Time to send message: 293.5522
Dec-22 7:57:42 AM Insteon ..Got RF PLM Response 02 62 45 CF 3E 0F 19 01 06
Dec-22 7:57:42 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 13 00 04 C7 06 00
Dec-22 7:57:42 AM Insteon Saved ini file. msecs=70
Dec-22 7:57:42 AM Insteon ..waiting 252ms
Dec-22 7:57:42 AM Insteon Sending command 02 62 45 CF 3E 0F 19 01 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
Dec-22 7:57:42 AM Insteon Setting status and value for device 45.CF.3E:4. Old status:100 Old Value:100, New Status:3 New Value:0
Dec-22 7:57:42 AM Insteon Setting status and value for device 45.CF.3E:4. Old status:0 Old Value:0, New Status:2 New Value:100
Dec-22 7:57:42 AM Insteon Setting status and value for device 45.CF.3E:1. Old status:0 Old Value:0, New Status:3 New Value:0
Dec-22 7:57:42 AM Insteon ProcessGroupBroadcast: Device Sensors Door Basement Door (45.CF.3E) sent heartbeat with cmd 13
Dec-22 7:57:42 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 00 01 04 CB 13 04
Dec-22 7:57:42 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 00 00 04 CB 13 04 Debouncing repeat.
Dec-22 7:57:41 AM Insteon Setting status and value for device 45.CF.3E:4. Old status:100 Old Value:100, New Status:3 New Value:0
Dec-22 7:57:41 AM Insteon Setting status and value for device 45.CF.3E:4. Old status:0 Old Value:0, New Status:2 New Value:100
Dec-22 7:57:41 AM Insteon Setting status and value for device 45.CF.3E:1. Old status:0 Old Value:0, New Status:3 New Value:0
Dec-22 7:57:41 AM Insteon ProcessGroupBroadcast: Device Sensors Door Basement Door (45.CF.3E) sent heartbeat with cmd 13
Dec-22 7:57:41 AM Insteon Received STX 0x50 (Raw Insteon Rec):45 CF 3E 00 00 04 CB 13 04

[LeeIII]

nothing more current. if its not too much trouble, can you delete the device from the plugin, and register it again

I have deleted the device from the plugin page, and have re-added it as a new device, For this one I only had 6-7 events so it wasn't too much trouble to click through and re-add it back as the Event triggers.

I'll try and find an older battery (or maybe drain one) to install again and see if I can get the same low battery condition to fire again.

[mnsandler]

nothing more current. if its not too much trouble, can you delete the device from the plugin, and register it again

[LeeIII]

what plugin version are you running? have you tried the latest beta? i think i fixed this issue you mentioned awhile ago

3.0.7.19 is the version installed.

I stay relatively current. But I can try a latest Beta if you think it is a more recent fix.


Sent from my iPhone using Tapatalk

[mnsandler]

what plugin version are you running? have you tried the latest beta? i think i fixed this issue you mentioned awhile ago

[LeeIII]

can post a pic of the event definition?
do you have a old battery you can install?

Hi Mark, Looking through the old threads and I seem to have a similar (not sure if same) situation that has been happening with my hidden door sensors. An example event log snippet is shown below:

Mar-30 9:25:14 AM

Event

Event Trigger "SECURITY SECURITY - Basement Door OPEN"

Mar-30 9:25:14 AM

Insteon

Setting status and value for device 45.CF.3E:1. Old status:0 Old Value:0, New Status:2 New Value:100

Mar-30 9:25:14 AM

Insteon

Received STX 0x50 (Raw Insteon Rec):45 CF 3E 00 00 03 CB 11 03

Mar-30 9:25:14 AM

Insteon

Received STX 0x50 (Raw Insteon Rec):45 CF 3E 13 00 04 CB 06 00 Debouncing repeat.

Mar-30 9:25:13 AM

Insteon

Received STX 0x50 (Raw Insteon Rec):45 CF 3E 13 00 04 CB 06 00

Mar-30 9:25:13 AM

Insteon

Received STX 0x50 (Raw Insteon Rec):45 CF 3E 00 00 04 CB 13 04 Debouncing repeat.

Mar-30 9:25:12 AM

Insteon

Setting status and value for device 45.CF.3E:4. Old status:100 Old Value:100, New Status:3 New Value:0

Mar-30 9:25:12 AM

Insteon

Setting status and value for device 45.CF.3E:4. Old status:0 Old Value:0, New Status:2 New Value:100

Mar-30 9:25:12 AM

Insteon

Setting status and value for device 45.CF.3E:1. Old status:0 Old Value:0, New Status:3 New Value:0

Mar-30 9:25:12 AM

Insteon

ProcessGroupBroadcast: Device Sensors Door Basement Door (45.CF.3E) sent heartbeat with cmd 13

What seems to be happening is when the battery of the device gets low (I'm assuming below the low batt threshhold), then during the heartbeat they throw an update that shows the device opens.

This seems to be happening with all of my hidden door sensors not just this one.

Stats of the Device above from your plugin are:

Device

Address

Type

Firmware

Poll Inv.

Protocol

Comm Reliability %

1 Hop

2 Hops

3 Hops

Msg Quality

Sensors Door Basement Door

45.CF.3E

Hidden Door Sensor

45

3

i2CS

90% (46 failed out of 475 cmds)

4829

292

108

Excellent

Curious if you see this is just how the sensors work? Or if there should be a different interpretation of the message that it is sending during the heartbeat?

Thanks in advance,
Lee III

[mrceolla]

It looks like that worked perfectly. Thank you!

In case this is helpful to someone else, I needed to run Notepad as Administrator before I could save changes to Insteon.ini. That parameter is removed after the next start, so no need to look for it like I did.

[mnsandler]

I forgot to ask one more question about this device. I added it to HS3 before you added the Reset button for the low batt warning. Is there ANY way to get that button to appear short of deleting and re-adding the device? The device and device refId is used in many events and scripts. I'd really hate to have to go through and edit them all.

Thanks!

shutdown hs
add the following to the [device x] section of the ini
RecreateDevice=True
restart hs

this should rebuild the properties of the device without changing the dev ref number.

[mrceolla]

I forgot to ask one more question about this device. I added it to HS3 before you added the Reset button for the low batt warning. Is there ANY way to get that button to appear short of deleting and re-adding the device? The device and device refId is used in many events and scripts. I'd really hate to have to go through and edit them all.

Thanks!

[mnsandler]

I finally had a chance to get back to this tonight. .86 achieves the desired results! Thank you very much!

I first reproduced the issue before installing the update to make sure I still could. After the update everything worked as expected. While holding down the plunger I installed the dead battery. The low batt warning was triggered but the status remained Closed.

Thanks again for your great work and being so attentive!

You're welcome. thanks for reporting back.

[mrceolla]

I finally had a chance to get back to this tonight. .86 achieves the desired results! Thank you very much!

I first reproduced the issue before installing the update to make sure I still could. After the update everything worked as expected. While holding down the plunger I installed the dead battery. The low batt warning was triggered but the status remained Closed.

Thanks again for your great work and being so attentive!

[mnsandler]

I've posted .86 in the Updater in the beta section. please install and give it a try, and report back when you have a chance.

[mnsandler]

Mike,
not sure what the latest fw version is but i'll update the code based on your version. No one else has reported this issue so it may be limited to fw 44.

i'll reply here when i post the revised version

[mrceolla]

I have FW version 44. What is the latest?

I did another test. I installed the old battery while holding the plunger in. The log snippet is below.

In my previous log snippet the sensor was actually in the open state when I installed the battery. In this snippet, I first held down the plunger before I uninstalled the good battery so HS saw the sensor as Closed. I then held it closed when I inserted the bad battery. This is where the log snippet below starts. The transmission appears the same as my previous snippet. The door status was set to Open even though I was holding it closed and the last status in HS was Closed. I then released the plunger, and then pressed it again before removing the battery. That is where the log snippet below ends.

Firmware issue or bad firmware documentation?

On a side-note, is there any flag to disable the LED on the device? Seems a bit pointless since it is not normally able to be seen and it would be nice to save any battery life possible.

Jun-15 10:08:49 PM Event Event Trigger "Action Triggers Multi-Sensor Status LED Update"

Jun-15 10:08:49 PM Insteon Setting status and value for device 32.7E.AF:1. Old status:100 Old Value:100, New Status:3 New Value:0

Jun-15 10:08:49 PM Insteon ProcessGroupBroadcast: Device Front Entry Door Sensor (32.7E.AF) is group broadcast source (tgt group/button:1) sending cmd 13

Jun-15 10:08:49 PM Insteon Received 32.7E.AF:1 (Front Entry Door Sensor: Status) Go OFF

Jun-15 10:08:49 PM Insteon Received STX 0x50 (Raw Insteon Rec):32 7E AF 00 00 01 C7 13 01

Jun-15 10:08:42 PM Insteon Received STX 0x50 (Raw Insteon Rec):32 7E AF 11 00 01 C7 06 00 Debouncing repeat.

Jun-15 10:08:41 PM Insteon Received STX 0x50 (Raw Insteon Rec):32 7E AF 11 00 01 C7 06 00

Jun-15 10:08:41 PM Insteon Received STX 0x50 (Raw Insteon Rec):32 7E AF 00 00 01 C7 11 01 Debouncing repeat.

Jun-15 10:08:40 PM Insteon Setting status and value for device 32.7E.AF:1. Old status:100 Old Value:100, New Status:2 New Value:100

Jun-15 10:08:40 PM Insteon ProcessGroupBroadcast: Device Front Entry Door Sensor (32.7E.AF) is group broadcast source (tgt group/button:1) sending cmd 11

Jun-15 10:08:40 PM Insteon Received 32.7E.AF:1 (Front Entry Door Sensor: Status) Go ON

Jun-15 10:08:40 PM Insteon Received STX 0x50 (Raw Insteon Rec):32 7E AF 00 00 01 C7 11 01

Jun-15 10:08:36 PM Insteon Received STX 0x50 (Raw Insteon Rec):31 F4 38 13 00 01 CB 06 00 Debouncing repeat.

Jun-15 10:08:35 PM Insteon Received STX 0x50 (Raw Insteon Rec):31 F4 38 13 00 01 CB 06 00

Jun-15 10:08:35 PM Insteon Received STX 0x50 (Raw Insteon Rec):31 F4 38 00 01 01 CB 13 01

Jun-15 10:08:35 PM Insteon Received STX 0x50 (Raw Insteon Rec):31 F4 38 00 00 01 CB 13 01 Debouncing repeat.

Jun-15 10:08:35 PM Insteon Setting status and value for device 31.F4.38:1. Old status:100 Old Value:100, New Status:3 New Value:0

Jun-15 10:08:35 PM Insteon ProcessGroupBroadcast: Device Kitchen Motion Sensor (31.F4.38) is group broadcast source (tgt group/button:1) sending cmd 13

Jun-15 10:08:35 PM Insteon Received 31.F4.38:1 (Kitchen Motion Sensor: Status) Go OFF

Jun-15 10:08:35 PM Insteon Received STX 0x50 (Raw Insteon Rec):31 F4 38 00 00 01 CB 13 01

Jun-15 10:08:25 PM SendEmail Email successfully sent to mike@encompassmp.com;mrceolla@gmail.....sprintpcs.com; Subject: Front Door Lock - Communication Issue

Jun-15 10:08:24 PM Insteon Received a Direct ACK from Living Room Keypad (2F.BB.A9): 2F BB A9 2C 07 7D 2B 2E 00

Jun-15 10:08:24 PM Insteon Received STX 0x50 (Raw Insteon Rec):2F BB A9 2C 07 7D 2B 2E 00

Jun-15 10:08:24 PM Event Running script in background: C:/Program Files (x86)/HomeSeer HS3/scripts/SendEmail.vb

Jun-15 10:08:24 PM Event Event Trigger "Status Checks Front Door Lock - Communication Issue"

Jun-15 10:08:23 PM Insteon ..Got RF PLM Response 02 62 2F BB A9 1F 2E 00 00 09 21 00 00 00 00 00 00 00 00 00 00 A8 06

Jun-15 10:08:23 PM Insteon Sending command 02 62 2F BB A9 1F 2E 00 00 09 21 00 00 00 00 00 00 00 00 00 00 A8 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

Jun-15 10:08:23 PM Insteon Checking for keypadlinc button sync on device 2F.BB.A9 src index 6, SrcIsSyncTarget=True...

Jun-15 10:08:23 PM Insteon Setting status and value for device 2F.BB.A9:6. Old status:100 Old Value:100, New Status:2 New Value:100

Jun-15 10:08:23 PM Insteon Received a Direct ACK from Living Room Keypad (2F.BB.A9): 2F BB A9 2C 07 7D 2B 00 21

Jun-15 10:08:23 PM Insteon Received STX 0x50 (Raw Insteon Rec):2F BB A9 2C 07 7D 2B 00 21

Jun-15 10:08:22 PM Insteon ..Got RF PLM Response 02 62 2F BB A9 0F 19 01 06

Jun-15 10:08:22 PM email Email successfully sent to mike@encompassmp.com

Jun-15 10:08:22 PM Insteon Sending command 02 62 2F BB A9 0F 19 01 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

Jun-15 10:08:22 PM Insteon Attempting to get a KPL LED status response from Insteon device 2F.BB.A9

Jun-15 10:08:22 PM Insteon Sending sync command to linked responder device: Living Room Keypad Button F: Keypad: Front Lights (2F.BB.A9)

Jun-15 10:08:22 PM Insteon SyncResponderDevices called for device code: 33.4E.4D:1

Jun-15 10:08:22 PM Insteon Checking for keypadlinc button sync on device 33.4E.4D src index 1, SrcIsSyncTarget=True...

Jun-15 10:08:22 PM Insteon Setting status and value for device 33.4E.4D:1. Old status:100 Old Value:100, New Status:2 New Value:100

Jun-15 10:08:22 PM Insteon Received a Direct ACK from Front Entry Keypad (33.4E.4D): 33 4E 4D 2C 07 7D 2B 11 FF

Jun-15 10:08:22 PM Insteon Received STX 0x50 (Raw Insteon Rec):33 4E 4D 2C 07 7D 2B 11 FF

Jun-15 10:08:22 PM Insteon ..Got RF PLM Response 02 62 33 4E 4D 0F 11 FF 06

Jun-15 10:08:22 PM Z-Wave Device: Lower Living Room Color Control Set to 1

Jun-15 10:08:22 PM Z-Wave Device: Upper Kitchen Color Control Set to 1

Jun-15 10:08:22 PM Event Event Trigger "Status Checks Sensor Low Battery"

Jun-15 10:08:22 PM Insteon Setting status and value for device 32.7E.AF:3. Old status:0 Old Value:0, New Status:2 New Value:100

Jun-15 10:08:22 PM Insteon Sending command 02 62 33 4E 4D 0F 11 FF to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

Jun-15 10:08:22 PM Insteon CAPIControl: Label=On, Value=100, ControlType=Button

Jun-15 10:08:22 PM Device Control Device: Lower Living Room Color Control to Red (1) by/from: CAPI Control Handler

Jun-15 10:08:22 PM Device Control Device: Upper Kitchen Color Control to Red (1) by/from: CAPI Control Handler

Jun-15 10:08:22 PM here 70

Jun-15 10:08:22 PM Device Control Device: Upper Front Entry Keypad: Front Lights (Load) to On (100)

Jun-15 10:08:22 PM Event Running script in background: C:/Program Files (x86)/HomeSeer HS3/scripts/UpdateMultiSensorLEDs.vb

Jun-15 10:08:22 PM Event Event Trigger "Lighting Events Activity On - Front Entry"

Jun-15 10:08:22 PM Event Event Trigger "Action Triggers Multi-Sensor Status LED Update"

Jun-15 10:08:22 PM Insteon Setting status and value for device 32.7E.AF:1. Old status:0 Old Value:0, New Status:2 New Value:100

Jun-15 10:08:22 PM Insteon Received STX 0x50 (Raw Insteon Rec):32 7E AF 00 00 03 C7 11 03