2413U Non Responisve on HS2 system

[LarCrow]

About 10 days ago my dedicated Windows 7 computer running HomeSeer HS2 ceased to control my X10 modules and repeatedly printed:

Startup- Error initializing PowerLinc USB: Unable to find PowerLinc USB Device
COM Plugin Error Error initializing X10 Interface: Unable to find PowerLinc USB

Since my transceiver/keypad and mini controller work OK I figured it must the Powerlinc 2413U interface. I bought a new one but I still get the same results. I now see that both the old and new are recognized by the computer when I plug them into power and USB and they show up in the Device manager as functionally operative. It is possible their failure might be related to a power outage that occurred in the time area although that is more hindsight than anything I was aware of at the time.

What am I missing or what else can I do to find out how to fix this?

[mnsandler]

some of the older v1.x 2413U will fail in this manner: the usb connection works but the plugin can't communicate with the plm.

if you have tried a factory reset and still no luck then there is an internal problem.

search this forum; others have determined that replacing one or two capacitors fixes the problem.

[LarCrow]

[mnsandler]

are you trying to control x10 or insteon?

can you enable detailed logging of the startup and on/off transaction

ps. your pic attachment is black

[LarCrow]

At this point I"m just trying to control X-10. How to I setup detailed logging? I apparently screwed up selecting the screenshot attachment

[mnsandler]

At this point I"m just trying to control X-10. How to I setup detailed logging? I apparently screwed up selecting the screenshot attachment

two things to check on the plugin config page
-enable x10
-set logging level to detailed


post a log snippet of the device control activities. want to make sure the plugin is transmitting the cmds.

[LarCrow]

[mnsandler]

please edit your post, and attach the log file

[LarCrow]

Mark,
I apologize for the confusion and delay on responding with the attachments.. There's something about the process that is confusing to me. I did manage to upload the one's I identified but I see that they were placed with my 1st attempt rather than after your latest response. I hope that are able to view them.
Larry

[mnsandler]

Larry, thanks for post, but I need a little more detail.

on the plugin config page
set logging level to "detailed"
the test control of your x10 device

finally post a hs log snippet of the device control activities. You can copy & paste the log text directly from the browser, and then paste into a Reply here. Use the editor Quote feature if you want.

[LarCrow]

Mark
The only line on the Insteon Config page mentioning log shows "DetailedLog=1". Is that what you mean?

When you say device control activities are you referring to the event log page which is what I thought I did manage to send.

1/10/2017 10:11:43 AM X10 Received C15 ( Garage Garage Door Sensor) C On
1/10/2017 10:12:34 AM X10 Received C15 ( Garage Garage Door Sensor) C Off
1/10/2017 10:38:31 AM Web Server Web Server authorized local login successful from: 192.168.1.170 User: larcrow
1/10/2017 10:49:07 AM X10 Received C3 ( Family Room Table Lamp) C On
1/10/2017 10:49:08 AM X10 Received C2 ( Family Room Table Lamp) C On
1/10/2017 12:21:31 PM Device Control Device: Entry Way Table Lamp (C1) ON
1/10/2017 12:21:49 PM Device Control Device: Family Room Table Lamp (C2) ON
1/10/2017 12:21:54 PM Device Control Device: Family Room Table Lamp (C3) ON
1/10/2017 12:24:46 PM Device Control Device: Office Table Lamp (C8) ON
1/10/2017 12:28:14 PM Device Control Device: Living Room Camera 551W (D8) ON

Larry

[mnsandler]

Mark
The only line on the Insteon Config page mentioning log shows "DetailedLog=1". Is that what you mean?

When you say device control activities are you referring to the event log page which is what I thought I did manage to send.


Larry

you can find the log setting on the plugin config page from the Plugin Manage page. you don't need to edit the insteon.ini

[LarCrow]

Mark,
I finally understand and realize how to get to the config settings for the plug-in. I ve included a few lines around another attempt to turn on C8, which worked followed by trying to turn it off, which didn't. I included a short segment around that effort.
Larry

1/12/2017 7:40:24 AM Insteon ..Finished Scheduled Polling for 0 devices.
1/12/2017 7:40:31 AM Insteon Queueing X10 Command: C8 Cmd:2 Pcnt:0 Data1: 0 Data2:0
1/12/2017 7:40:31 AM Device Control Device: Office Table Lamp (C8) ON
1/12/2017 7:40:31 AM Insteon Sending command 02 63 2D 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
1/12/2017 7:40:31 AM Insteon ..Got RF PLM Response 02 63 2D 00 06
1/12/2017 7:40:31 AM Insteon Sending command 02 63 22 80 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
1/12/2017 7:40:31 AM Insteon ..Got RF PLM Response 02 63 22 80 06
1/12/2017 7:40:39 AM Insteon Starting Scheduled Polling...
1/12/2017 7:40:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
1/12/2017 7:40:39 AM Insteon Starting Scheduled Polling...
1/12/2017 7:40:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
1/12/2017 7:40:39 AM Insteon Starting Scheduled Polling...
1/12/2017 7:40:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
1/12/2017 7:40:39 AM Insteon Starting Scheduled Polling...
1/12/2017 7:40:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
1/12/2017 7:40:54 AM Insteon Starting Scheduled Polling...
1/

[mnsandler]

so I see the following in your log

Device Control Device: Office Table Lamp (C8) ON

do you see something similar with the OFF cmd?

[LarCrow]

The OFF command doesn't seem to register in any way. However if ieave the light ON and reboot I can issue the OFF command and it works but it won't turn back ON