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Insteon plug in stopped working: can't open /dev/ttyUSB0

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  • Insteon plug in stopped working: can't open /dev/ttyUSB0

    Greetings all:
    Here is my problem>

    i have been using a USB insteon PLM for about a year. Great. Stable. Suddenly is stopped communicating. I changed cables. I bought a new PLM. Same problem.

    I am using a a-to-z controller. Plug in version:3.0.6.0
    HS3 ZEE S2 Edition 3.0.0.297 (updated to most current version)


    dmeg relevant items:
    ....lots more
    [ 1.778750] usb 1-1: new high-speed USB device number 2 using dwc_otg
    [ 1.780720] Indeed it is in host mode hprt0 = 00001101
    [ 1.979041] usb 1-1: New USB device found, idVendor=0424, idProduct=9514
    [ 1.980971] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
    [ 1.984150] hub 1-1:1.0: USB hub found
    [ 1.986184] hub 1-1:1.0: 5 ports detected
    [ 2.268830] usb 1-1.1: new high-speed USB device number 3 using dwc_otg
    [ 2.369061] usb 1-1.1: New USB device found, idVendor=0424, idProduct=ec00
    [ 2.371026] usb 1-1.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
    [ 2.376033] smsc95xx v1.0.4
    [ 2.442690] smsc95xx 1-1.1:1.0 eth0: register 'smsc95xx' at usb-bcm2708_usb-1.1, smsc95xx USB 2.0 Ethernet, b8:27:eb:38:c8:e5
    [ 2.538846] usb 1-1.3: new full-speed USB device number 4 using dwc_otg
    [ 2.666754] usb 1-1.3: New USB device found, idVendor=0403, idProduct=6001
    [ 2.668917] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [ 2.671029] usb 1-1.3: Product: FT232R USB UART
    [ 2.673047] usb 1-1.3: Manufacturer: FTDI
    [ 2.674897] usb 1-1.3: SerialNumber: A600B4K2
    [ 2.735988] udevd[181]: starting version 175
    [ 3.220558] usbcore: registered new interface driver usbserial
    [ 3.235128] usbcore: registered new interface driver usbserial_generic
    [ 3.238743] usbserial: USB Serial support registered for generic
    [ 3.259721] usbcore: registered new interface driver ftdi_sio
    [ 3.262201] usbserial: USB Serial support registered for FTDI USB Serial Device
    [ 3.268478] ftdi_sio 1-1.3:1.0: FTDI USB Serial Device converter detected
    [ 3.274010] usb 1-1.3: Detected FT232RL
    [ 3.279534] usb 1-1.3: FTDI USB Serial Device converter now attached to ttyUSB0
    ....and more

    so it seems to find it

    the Insteon plug in log:
    Insteon Plug-in Error Log Generated 12/1/2016 5:34:23 PM
    -----------*Error Message*----------------
    Error: Forced error / log generation -- 12/1/2016 5:34:23 PM
    --------*Initialization Log*--------------
    12/1/2016 5:33:47 PM - Host System: () 3.0.0.280
    12/1/2016 5:33:47 PM - Plugin HSPI_Insteon.exe version: 3.0.6.0
    12/1/2016 5:33:47 PM - Insteon Support library (Insteon.dll) version: 1.0.6.0
    12/1/2016 5:33:47 PM - RegisterCallback Completed
    12/1/2016 5:33:47 PM - Enter InitIO
    12/1/2016 5:33:47 PM - Enter InitPlugin
    12/1/2016 5:33:47 PM - Global initialization of plug-in required, starting up.
    12/1/2016 5:33:47 PM - Initializing Insteon hardware interface...
    12/1/2016 5:33:47 PM - In ProcessRawReceiveThread
    12/1/2016 5:33:47 PM - Initializing Interface...
    12/1/2016 5:33:47 PM - In PLMBuffer_ProcessBufferThread
    12/1/2016 5:33:47 PM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    12/1/2016 5:33:48 PM - ..Got NAK from the Interface for command
    12/1/2016 5:33:48 PM - ..Retry #1 required. Pausing 250ms for Interface to clear...
    12/1/2016 5:33:48 PM - ..Got NAK from the Interface for command
    12/1/2016 5:33:48 PM - ..Retry #2 required. Pausing 300ms for Interface to clear...
    12/1/2016 5:33:49 PM - ..Got NAK from the Interface for command
    12/1/2016 5:33:49 PM - Insteon hardware interface initialization failed.
    12/1/2016 5:33:49 PM - Exit InitIO

    -----------*Pre-Error Log*----------------
    12/1/2016 5:33:49 PM - Could not contact Interface on /dev/ttyUSB0
    12/1/2016 5:33:49 PM - Port_DataReceived Error: Specified port is not open.
    12/1/2016 5:33:49 PM - Port_DataReceived Error: Specified port is not open.
    12/1/2016 5:33:49 PM - Port_DataReceived Error: Specified port is not open.

    etc....
    but the plug in can not open the port



    the listing lsusb:
    Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp.
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp.
    Bus 001 Device 004: ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC

    sometimes is works for a few seconds then quits (I think), giving me the same error messages

    Can anyone help me...I am at the end of my ropes. Why did it suddenly stop woking? And more importantly, how can I fix it?

    Many thanks!
    Last edited by schenkl; December 1st, 2016, 07:00 PM.

  • #2
    if you are still having problems, please start a thread in my forum. This forum is for the homeseer plugin not mine.

    http://board.homeseer.com/forumdisplay.php?f=792
    Mark

    HS3 Pro 3.0.0.534
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 (by Kirby) | Ultra1Wire3 | RFXCOM | NetCAM | MyQ | BLRadar | BLDenon | Jon00 Charting
    Platform: HP h8-1360t, Windows Server 2012 R2, i7-3.4GHz, 16GB memory

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