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  • Help : Bridge not found

    Dear Wim,

    spent quite a few hours to find out, why JowiHue is not detecting my bridge.
    IN the Log i got all the time (independently if i use the settingsfile or not) an error called "NAMERESOLUTION ERROR".

    Could you please give me some hints, where i should have a look ?

    The bridge is getting an IP-Address via DHCP, is visible in MeetHue, is listed with the Bridgename (out of the bridgeconfig; in the local DNS), both, Hometroller ZEE S2 as well as the Phillips Hue bridge, are on the same Layer 2 subnet, in the same IP subnet, are not subnetted (means /24).

    I'm thankfull for every hint. Thanks in advance

    George

  • #2
    GDB,

    Can you somehow check on the device itself if it can reach meethue and reach the bridge (you can just go to port 80 if it is the philips bridge).

    Does the device reach the internet? You should loook from the Hometroller, not other devices.

    Wim
    -- Wim

    Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
    650 devices ---- 336 events ----- 40 scripts

    Comment


    • #3
      Phillips bridge not found

      Dear Wim,

      the phillips bridge is abel to connect to meethue. As well as the Hometroller ZeeS2.

      i get in the log the following output :
      <table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:36:12</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (MainWatchTimer) Checking plugin health 11/14/2017 9:36:12 PM</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:35:15</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (Bridgescan) End search for bridges</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:35:14</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (BridgeCheckIP) IP address 192.168.0.124 not responding: Error: NameResolutionFailure</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:34:34</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (Bridgescan) Start Scan for bridges 11/14/2017 9:34:34 PM</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:34:12</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (MainWatchTimer) Checking plugin health 11/14/2017 9:34:12 PM</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:32:12</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (MainWatchTimer) Checking plugin health 11/14/2017 9:32:12 PM</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:30:15</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (Bridgescan) End search for bridges</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:30:14</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (BridgeCheckIP) IP address 192.168.0.124 not responding: Error: NameResolutionFailure</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:30:12</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (MainWatchTimer) Checking plugin health 11/14/2017 9:30:12 PM</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: &quot;Lucida Console&quot;, Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateShort LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 140px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Nov-14 21:29:34</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">JowiHue</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Debug: (Bridgescan) Start Scan for bridges 11/14/2017 9:29:34 PM</td></tr></tbody></table>
      On the phillips bridge is the latest software on it. This is as well the case for all the lamps. The bridge itself is working with latest android app. But, as i wrote, not with JowiHue.

      Do you have any idea what the above log entry is caused by ?

      Regards

      George

      Comment


      • #4
        GDB,

        I have no clue, on google I find only remarks pointing to the machine itself, or a malformed DNS configuration. Would not know what to do here to help?

        Wim
        -- Wim

        Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
        650 devices ---- 336 events ----- 40 scripts

        Comment


        • #5
          One more test you could do on the machine itself is going to http://192.168.0.124/description.xml with a browser and check if you get a response?

          Wim
          -- Wim

          Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
          650 devices ---- 336 events ----- 40 scripts

          Comment


          • #6
            Patience or luck ?

            i just let them run over night. Till midnight i see all the time NameResolutionFailure. After midnight, the bridge gets found and i could register it.

            Because i'm usually a suspicious guy, i have ran in the background a wireshark on the switchport. There i have seen, that there is probably a problem with the learning of DHCP configuration of the Hometroller.

            From midnight on, the hometroller was using my internal DNS and no longer the public (which of course will give back an unsuable answer...).

            It looks like to Hometroller has not only a problem for locally configure a node address (as others already stated) it is is as well something shaky about the rest of the DHCP config.

            I beg you pardon, that i'm stealling your time with this. But i just now will buy your plugin, because it is really great and solves me a lot of integraiton work. Thanks for your fabulous work.

            Kind regards out of switzerland

            George

            Comment


            • #7
              George,

              No problem, I am learning from this as well of course. Time well spent, so to say
              As you might have noticed, now is a good time to buy the plugin as it is now on special offer

              Regards from Netherlands

              Wim
              -- Wim

              Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
              650 devices ---- 336 events ----- 40 scripts

              Comment

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