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  • Lost all Zigbee devices after reboot

    Hi,

    I did a Windows update and rebooted by Homeseer PC, now I have lost all my Zigbee devices connected to the Conbee stick. I also have a Philips Hue bridge that has reconnected fine and works ok.

    I am running Jowihue version 2.0.24 and DeConz version 2.05.20. The devices that are not connecting are Xiaomi Devices - Presence Sensors, Door Sensors and Temp Sensors.

    Deconz shos all these devices connected though Phoscon shows not devices are reachable.

    The following entries are in the log:


    Jun-19 17:21:03 JowiHue Error: (UDPListener)::Conversion from string "8080/api/discovery.xml" to type 'Integer' is not valid.
    Jun-19 17:20:59 JowiHue Error: (UpdateSensors)::The given key was not present in the dictionary.
    Jun-19 17:20:29 JowiHue Error: (UpdateSensors)::The given key was not present in the dictionary.
    Jun-19 17:19:59 JowiHue Error: (UpdateSensors)::The given key was not present in the dictionary.

    Wondering if you can help here

    Thanks

    Blair

  • #2
    Blair,

    Did deCONZ start after or during startup of HS3? There seems to be an issue when deCONZ is not available during the start of the plugin. A restart of the plugin might solve it.
    It is also that deCONZ reports unreachable for sensors at first, that is what you see in Phoscon as well. This will correct after a few minutes.

    Best remedy for now is making sure deCONZ is started when HS3 starts or restart the plugin after deCONZ is started. I will be checking how to change this behaviour in the plugin.

    Wim
    -- Wim

    Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
    650 devices ---- 336 events ----- 40 scripts

    Comment


    • #3
      Hi Wim

      I have restarted the plugin as instructed. Initially, this looks ok but then I get this last message:

      All device still show offline :-(

      Jun-19 19:24:00 JowiHue Error: (UpdateSensors):Start:The given key was not present in the dictionary.

      Jun-19 19:23:46 JowiHue Plugin succesfully started
      Jun-19 19:23:46 JowiHue ============================================================ ==================================
      Jun-19 19:23:46 JowiHue Device of reporting bridge and light firmware updates is enabled
      Jun-19 19:23:46 JowiHue 0 Animations available for use in this plugin
      Jun-19 19:23:46 JowiHue 1 Local scenes available for use in the JowiHue plugin
      Jun-19 19:23:46 JowiHue 22 Presets available for use in the JowiHue plugin
      Jun-19 19:23:46 JowiHue -------------------------------------Plugin info ---------------------------------------------
      Jun-19 19:23:46 JowiHue 1 Power consumption sensor(s) found on bridge 'zigbee' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 1 Power sensor(s) found on bridge 'zigbee' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 3 Pressure sensor(s) found on bridge 'zigbee' with 3 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 4 Humidity sensor(s) found on bridge 'zigbee' with 4 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 4 Open/Close sensor(s) found on bridge 'zigbee' with 4 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 1 Daylight sensor found on bridge 'zigbee'
      Jun-19 19:23:46 JowiHue 1 Lightlevel sensor(s) found on bridge 'zigbee' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 4 Temperature sensor(s) found on bridge 'zigbee' with 4 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 3 Motion sensor(s) found on bridge 'zigbee' with 3 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 1 Remote switch(s) found on bridge 'zigbee' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue Bridge zigbee is at version 2.5.20 of type deCONZ on a ConBee
      Jun-19 19:23:46 JowiHue 1 Groups available on bridge 'zigbee'
      Jun-19 19:23:46 JowiHue 0 lights connected to bridge 'zigbee'
      Jun-19 19:23:46 JowiHue -------------------------------------Bridge info ---------------------------------------------
      Jun-19 19:23:46 JowiHue ============================================================ ==================================
      Jun-19 19:23:46 JowiHue 3 Generic status sensor found on bridge 'Ablington Hue'
      Jun-19 19:23:46 JowiHue 1 Generic flag sensor found on bridge 'Ablington Hue'
      Jun-19 19:23:46 JowiHue 1 Daylight sensor found on bridge 'Ablington Hue'
      Jun-19 19:23:46 JowiHue 1 Presence sensor found on bridge 'Ablington Hue'
      Jun-19 19:23:46 JowiHue 1 Lightlevel sensor(s) found on bridge 'Ablington Hue' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 1 Temperature sensor(s) found on bridge 'Ablington Hue' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 1 Motion sensor(s) found on bridge 'Ablington Hue' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue 1 Remote switch(s) found on bridge 'Ablington Hue' with 1 supporting HS device(s)
      Jun-19 19:23:46 JowiHue Bridge Ablington Hue is at version 1802201122 of type BSB002
      Jun-19 19:23:46 JowiHue 8 Groups available on bridge 'Ablington Hue'
      Jun-19 19:23:46 JowiHue 13 lights connected to bridge 'Ablington Hue'
      Jun-19 19:23:46 JowiHue -------------------------------------Bridge info ---------------------------------------------
      Jun-19 19:23:46 JowiHue ============================================================ ==================================
      Jun-19 19:23:46 JowiHue Error: (RefreshDevices):Start:Sequence contains no elements
      Jun-19 19:23:39 Updater An item in the Updater is temporarily unavailable: The operation has timed out Item: http://automatedhomeonline.com/HomeS...g3_updater.txt
      Jun-19 19:23:36 JowiHue * Connected to bridge zigbee at 10.10.200.25:80
      Jun-19 19:23:36 JowiHue * Connected to bridge Ablington Hue at 10.10.200.50:80
      Jun-19 19:23:30 JowiHue Refresh bridge zigbee set to 30 seconds after establishing direct connection

      Comment


      • #4
        Blair,

        I would love to see the details behind this error. I hope you can help me out with this? Please follow these steps to get me more details?

        1. Go to the configuration page/Tracing option tab.
        2. set the detailed trace option and the trace to file options
        3. Restart the plugin and let it run until you see the Updatesensors error.
        4. Disable the detailed log and log to file options
        5. You should find a JowiHue.log file in the logs directory
        6. Send this file to w dot vuyk at upcmail dot nl?

        Thanks in advance!

        Wim
        -- Wim

        Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
        650 devices ---- 336 events ----- 40 scripts

        Comment


        • #5
          Hi Wim

          I have sent this to you

          Blair

          Comment


          • #6
            Blair,

            It took me way to long to realise. The ConBee has no 'router' connected to it. Whithout this, it will not report the sensors anymore after some time.

            A router is either a bulb or a plug device. It needs this to maintain the mesh network. Move one light from the Philips bridge to the Conbee network and your problem could be solved here (assuming all sensors would be in a circle of more or less 8 meters from the router)

            As for the other error in your log about the XML file, this is resolved in the new release.

            Wim
            -- Wim

            Plugins:RFXCOM, HSTouch Server, Squeezebox, BLGData, Restart, Jon00's Perfmon and Network monitor, WeatherXML, BLBackup, TenScripting, BC4, Pushover, PHLocation, JowiHue, Zwave, Sonos
            650 devices ---- 336 events ----- 40 scripts

            Comment

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