Room of Hue lights are forced off when turned on

FLtechie

DecaSeer

Posts: 35
Location: Florida

Room of Hue lights are forced off when turned on

January 11, 2020, 05:04 PM

I’m running JowiHue 2.1.0.8 on Windows / HS3 and need help determining the cause or recommendations on troubleshooting steps.

The Hue lights in only 2 of the 8 “rooms” are immediately turned off when I attempt to turn them on. The 2 rooms include 13 bulbs. The problem can occur when using any interface… HS (manual and events) and the mobile Hue app.

The following error is the only JowiHue error that continues to be reported in the HS log when the plug-in is restarted and approx. every 4 minutes:
JowiHue Error: (InitialSensors)::Index was outside the bounds of the array.

If I disable the plug-in the issue immediately stops. If I keep the plug-in disabled the issue never returns. If I restart the plug-in the issue does NOT start immediately, but it always returns much later (hours) within the same day.

Here’s an example of the ONLY log entries that’s often reported after the lights are forced off, which appear to be normal debug reporting:
Debug: (EnergyProcessThread) :EnergyProcessThread: Switched off - Total usage of Entry color lamp 1 is now 6 Days, 14 Hours and 38 minutes(571131 seconds)

When the problem occurs the HS log does not report anything else related to the JowiHue plug-in (or any other relevant action).

Code:

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[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:53:13 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (Bridgescan) :End search for bridges[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:49 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Error: (InitialSensors)::Index was outside the bounds of the array.[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:44 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (RefreshDevices) :RefreshDevices finished succesfully for bridge Philips hue[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitPlugin) :Config Done InitOK=True[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#660099]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#660099] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#660099]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#660099]-------------------------------------Plugin info ---------------------------------------------[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]22 Presets available for use in the JowiHue plugin[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]7 Local scenes available for use in the JowiHue plugin[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]2 Animations available for use in this plugin[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#009966]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#009966] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#009966]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#009966]==============================================================================================[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]1 Daylight sensor found on bridge 'Philips hue'[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]8 Generic status sensor found on bridge 'Philips hue'[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]Bridge Philips hue is at version 1935144020 of type BSB002[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]3 Remote switch(s) found on bridge 'Philips hue' with 3 supporting HS device(s)[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]28 lights and/or plugs connected to bridge 'Philips hue'[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#996600]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#996600] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#996600]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#996600]10 Groups available on bridge 'Philips hue'[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#660099]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#660099] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#660099]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#660099]-------------------------------------Bridge info ---------------------------------------------[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (RefreshDevices) :RefreshDevices finished succesfully for bridge Philips hue[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#009966]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#009966] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#009966]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#009966]==============================================================================================[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitPlugin) :Refreshing Bridge Philips hue[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitPlugin) :Waiting for bridges to finish starting[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitPlugin) :Starting Device checks[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:43 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitialBridgeScenes) :starting for 'Philips hue'[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitDevices) :InitDevices: End device search[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Soffit color lamp 3[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Soffit color lamp 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Soffit color lamp 4[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Soffit color lamp 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Soffit color lamp 6[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Soffit color lamp 5[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Single Coach color candle 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Single Coach color candle 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Right Coach color candle 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Left Coach color candle 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Right Coach color candle 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Left Coach color candle 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Family TV Center[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Entry color lamp 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Family TV Right[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Family TV Left[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Family TV Light[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Powder color lamp 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Powder color lamp 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Guest's color lamp 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Loft TV light[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Loft color lamp 3[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Loft color lamp 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Loft color lamp 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Master color lamp 4[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Master color lamp 3[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Master color lamp 2[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (AddLight) :Adding light Master color lamp 1[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (Bridgescan) :Start Scan for bridges 1/11/2020 4:52:42 PM[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitDevices) :InitDevices: Searching for devices[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:42 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]* Connected to bridge Philips hue at xxx.xxx.xxx.xxx:xx[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:41 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (FindBridgesSelf) :Searching for Bridges[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:41 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (ConvertDevices) : Searching for devices[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitPlugin) :InitPlugin: initial checks[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (MainWatchTimer) :Checking plugin health 1/11/2020 4:52:40 PM[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]InitIO:Plugin basic initialisation done[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (GetAnimations) :GetAnimations finished normal[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitScenes) :GetScenes finished normally[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Debug: (InitIO) :Database location Data Source=C:\Program Files (x86)\HomeSeer HS3/Data/JowiHue/JowiHue.db;ReadUncommitted=True;Version=3;Pooling=True;Max Pool Size=100;[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:52:40 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]Starting plugin JowiHue 2.1.0.8 on Windows[/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="cellspacing: 0"]
[TR]
[TD="colspan: 1, align: left"][COLOR=#000000]Jan-11 4:51:50 PM[/COLOR][/TD]
 			[TD="colspan: 1, align: left"][COLOR=#000000] [/COLOR][/TD]
 			[TD="colspan: 3, align: left"][COLOR=#000000]JowiHue[/COLOR][/TD]
 			[TD="colspan: 8, align: left"][COLOR=#000000]JowiHue Plugin is stopping. Thanks for using it :-)[/COLOR][/TD]
 		[/TR]
[/TABLE]

Tags: None

w.vuyk

MasterSeer

Posts: 7204

Location: The Netherlands

HS System: HS4 Win10/Raspbee
#2

January 12, 2020, 02:29 AM

That is a weird issue, especially when the Philips Hue app shows the same issue. It could be that the bridge is in an error state somehow?

Could you create a detailed trace for me by following these steps:
Set the detailed log option and the log to file option in the configuration page.

Restart the plugin and let it run until you see the issue (let it run even for days if needed)

If you see the issue occur, make a (exact) note of the time and try to turn the lights on (with the plugin, as I cannot see the Philip Hue app's commands)

Stop the trace by disabling the trace options on the configuration page

You will find the log in the Logs subdirectory of the HS installation directory (JowiHue.log)

Send this file to jowihue at ziggo dot nl?

Thanks,

Wim

-- Wim

Plugins: JowiHue, RFXCOM, Sonos4, Jon00's Perfmon and Network monitor, EasyTrigger, Pushover 3P, rnbWeather, BLBackup, AK SmartDevice, Pushover, PHLocation, Zwave, GCalseer, SDJ-Health, Device History, BLGData

1210 devices/features ---- 392 events ----- 40 scripts
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