LG Refrigerator Not showing up in devices nor in settings

[rmies1]

Configured through setting and tried troubleshooting steps in your post - Frig not showing up. Setting page does indicate 1 device found, but it does not show up in devices.

Profile is below: and attached are photos of menu's

Date/time=7/29/2020 7:57:08 AM Eastern Daylight Time
Version=HS4 Pro Edition 4.1.2.0 (Windows)
License=Registered
License ID=666869
MyHS Subscription=Basic
MyHS Subscription Backup Interval=No Backup
MyHS Subscription Max Cameras=1
In Virtual Machine=No MFG: intel corporation
Antivirus=
OS=Microsoft Windows Server 2019 Standard - Server
OS Version=10.0.17763
Uptime=0 Days 15 Hours 9 Minutes 6 Seconds
User/Access=XXXXXXXXX(Admin)
Lan IP=10.0.1.8 (WAYNEWEBSVR18)
WAN IP=2X.1XX.1XX.1XX ()
Device Count=338
Event Count=93
Last Event Ran=Lock Indicator Virtuals : Basement Door Locked, Ran at 7/29/2020 7:57:13 AM
# of unique event scripts=1
Connected Speaker Clients=WAYNEWEB SVR18 (127.0.0.1)EFAULT
Processor:=Intel64 Family 6 Model 58 Stepping 9 at 2.14 GHz
Modules/Threads=157 Modules, 105 Threads
Available Threads=400
System Load=124 Processes, 31% Load
Free/Total Memory=5.98 GBytes / 8.00 GBytes (75% free)
Free/Total Virtual Memory=7.34 GBytes / 9.25 GBytes (79% free)
HomeSeer Memory Used=158 Mbytes
Plugin Memory Used=11 EXE Plug-Ins using 451 Mbytes
Plugins Installed=BLLock 3.0.35.0,BLRoombaWifi 2.0.37.0,Chromecast 4.0.13.0,Current Cost 3.0.0.35,Device History 1.4.0.4,EasyTrigger 3.0.0.71,Homekit bridge 1.491.16343.807,ImperiHome 3.0.0.40,LG ThinQ 4.0.4.0,MyQ 1.2020.705.1301,Napco Gemini 3.0.2.1,Nest 3.0.0.34,Pushover 3P 0.0.0.48,SDJ-VStat 3.1.0.5,SNMPMONITOR 2.0.0.0,VWS 3.0.0.21,Z-Wave 3.0.2.0

[stefxx]

Hi! Thanks for using my plugin! And for all the details information.

It does see a device, but probably not one of the known device types. Since you have logging to file already enabled, can you send me the logfile? I'll send you a PM with my email address.