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Server upgrade and Homeseer can no longer communicate with Lutron

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    #1

    Server upgrade and Homeseer can no longer communicate with Lutron

    I upgraded my Homeseer server and swapped out the CPU, RAM and motherboard and moved the HDD over to the new system. Everything in homeseer works except Lutron. I constantly recieve the following error
    Aug-19 9:19:29 PM LutronCaseta Waiting for Login Telnet S1: 10.0.0.143Port: 23
    Aug-19 9:19:29 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 10.0.0.143Port: 23

    Occasionally I receive

    SmartBridgeS1 telnetThe operation is not allowed on non-connected sockets.

    I confirmed that the IP address of the smartbridge has not changed and that telnet is turned on. Everything worked fine until the hardware upgrade. Any thoughts?
    Tags: None
    #2
    Can you trial to log in the telnet with windows?

    Comment

      #3
      Yes, when I telnet to the Smartbridge at 10.0.0.143 on port 23 from the server, I do recieve a login prompt. It does take 30 seconds though before the login prompt. The login delay only occurs on windows systems. If I telnet from a linux system, the login is immediatley.

      Appears similiar to this

      https://forums.lutron.com/showthread...et-Login-Delay

      If I create an inbound rule to allow IDENT 113 TCP traffic, the login promt returns immediately but still does not resolve the error

      Comment

        #4
        First are you on windows or Linux, second can you log in with the telnet

        Comment

          #5
          My Homeseer server is a Windows 10 system. I can login into the smartbridge with telnet using lutron/integration as the login/password

          Comment

            #6
            Is there any other info I can provide to assist in troubleshooting this?

            Comment

              #7
              I have done a compelte reinstall of windows, installed homeseer and restored my backup and plugins and still cannot connect to Lutron.....help!!!!!

              If I do a clean install and simply install and config the plugin, it will connect. Once I do a restore of my backup, the plugin no longer connects.

              Comment

                #8
                can you verify if you some dll in the root directory of HS4 that is not suppose to be there, (Renci.SshNet.dll, Newtonsoft.Json.dll)

                Comment

                  #9
                  I ended up recreating my entire homesee database of device and events. Given that the plugin could connect and start on a fresh install before performing a restore of the backup and failed after the backup, the quickest and most efficeint method was to start from scratch. Also to note, this is on HS3 and not HS4

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