HS4 Radio RA 2 Event is Being Disabled After Comm Issues

[belias]

Hello,

I have an HS4 system using the RadioRA2 plugin. I use this plugin on a few HS3 systems and it's rock solid reliable. The issue I'm having on HS4 is very strange and it's happened 3 times now.

I'll set up the event shown below. It works great, and then all of a sudden the customer reports it's not working. I log in and check, and the event is disabled. The log shows a few comm errors, but they only last for a minute or so.

Any idea how that would cause the event to become disabled?

Here's the event and the log file:

8/19/2021 5:06:00 PM HomeSeer Energy DB Info All energy database compacting routines completed.
8/19/2021 5:06:00 PM HomeSeer Energy DB Info No Records. Vacuuming database to condense.
8/19/2021 5:06:00 PM HomeSeer Energy DB Info Energy database compaction initiated.
8/19/2021 1:06:00 PM HomeSeer Energy DB Info All energy database compacting routines completed.
8/19/2021 1:06:00 PM HomeSeer Energy DB Info No Records. Vacuuming database to condense.
8/19/2021 1:06:00 PM HomeSeer Energy DB Info Energy database compaction initiated.
8/19/2021 12:45:16 PM HomeSeer Info System connected to MyHS Service successfully with license ID 693130.
8/19/2021 12:45:16 PM HomeSeer Info System connected to MyHS Service, waiting for acknowledge...
8/19/2021 12:45:04 PM HomeSeer Warning Have not heard from MyHS in over 3 minutes, disconnecting for re-connection.
8/19/2021 12:33:36 PM HomeSeer Info System connected to MyHS Service successfully with license ID 693130.
8/19/2021 12:33:36 PM HomeSeer Info System connected to MyHS Service, waiting for acknowledge...
8/19/2021 12:33:15 PM Legacy-Plugin LutronRA2 Telnet Login succesfull
8/19/2021 12:33:12 PM Legacy-Plugin LutronRA2 Now try to Log in Lutron
8/19/2021 12:33:12 PM Legacy-Plugin LutronRA2 connected to the telnet IP address: 192.168.1.3Port: 23
8/19/2021 12:33:06 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....No route to host
8/19/2021 12:32:57 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....No route to host
8/19/2021 12:32:47 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....No route to host
8/19/2021 12:32:38 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....No route to host
8/19/2021 12:32:29 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....No route to host
8/19/2021 12:32:20 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....Network is unreachable
8/19/2021 12:32:13 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....Network is unreachable
8/19/2021 12:32:07 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....Network is unreachable
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Found 0 device group value conditions that need monitoring
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Found 0 device group value triggers
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Refreshing list of device group value triggers to monitor
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Found 0 random triggers
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Refreshing list of random triggers to monitor
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Found 0 schedule triggers
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Refreshing list of schedule triggers to monitor
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Found 0 device's value conditions that need monitoring
8/19/2021 12:32:03 PM Legacy-Plugin EasyTrigger INFO Found 1 device's value triggers
8/19/2021 12:32:02 PM Legacy-Plugin EasyTrigger INFO Refreshing list of device's value triggers to monitor
8/19/2021 12:32:02 PM Legacy-Plugin EasyTrigger INFO Found 0 device's string triggers
8/19/2021 12:32:02 PM Legacy-Plugin EasyTrigger INFO Refreshing list of device's string triggers to monitor
8/19/2021 12:32:01 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....Network is unreachable
8/19/2021 12:31:56 PM HomeSeer Startup Start up complete.
8/19/2021 12:31:56 PM HomeSeer Info Found 1 issue(s) with devices
8/19/2021 12:31:56 PM HomeSeer Warning Device (5) LUTRONRA2 Equipment Room MAIN_REPEATER is marked as child, but does not reference any parent
8/19/2021 12:31:56 PM HomeSeer Warning Issue checking parent device (6) LUTRONRA2 Equipment Room MAIN_REPEATER
8/19/2021 12:31:56 PM HomeSeer Warning Device (5) LUTRONRA2 Equipment Room MAIN_REPEATER does not reference a parent, it should reference one parent
8/19/2021 12:31:56 PM HomeSeer Warning Issue checking child device (5) LUTRONRA2 Equipment Room MAIN_REPEATER
8/19/2021 12:31:56 PM HomeSeer Info Checking device parent child relationships...
8/19/2021 12:31:56 PM HomeSeer Error Downloading update control file
8/19/2021 12:31:56 PM HomeSeer TTS Speak ():Welcome to Home-Seer
8/19/2021 12:31:56 PM HomeSeer Warning MyHS could not connect to server: Could not resolve host 'connected2.homeseer.com'
8/19/2021 12:31:56 PM HomeSeer Info Checking for updates...
8/19/2021 12:31:56 PM HomeSeer Startup Starting the HS4 Sentry EXE
8/19/2021 12:31:56 PM Script Startup Scripting is OK and is now running Startup.vb
8/19/2021 12:31:56 PM HomeSeer Startup Starting HSSentry watchdog.
8/19/2021 12:31:56 PM HomeSeer Startup Starting Event Scheduler...
8/19/2021 12:31:55 PM Legacy-Plugin LutronRA2 ERROR Unable connect to the telnet check the IP address. Error: 192.168.1.3:23....Network is unreachable
8/19/2021 12:31:50 PM HomeSeer Startup Running the startup script Startup.vb
8/19/2021 12:31:50 PM HomeSeer Startup HStouch server started, waiting for clients to connect.
8/19/2021 12:31:50 PM HomeSeer HSTouch Server Server started on port 10200
8/19/2021 12:31:50 PM HomeSeer Plug-In Finished initializing plug-in LutronRA2
8/19/2021 12:31:50 PM HomeSeer Starting Plug-In LutronRA2 loaded in 3905 milliseconds
8/19/2021 12:31:50 PM HomeSeer Starting Plug-In Plugin LutronRA2 started successfully in 2500 milliseconds
8/19/2021 12:31:50 PM Legacy-Plugin LutronRA2 Initializing done! Ready... Telnet
8/19/2021 12:31:48 PM Legacy-Plugin LutronRA2 Starting initializiation. Telnet Ver.: 3.0.0.132
8/19/2021 12:31:48 PM HomeSeer Starting Plug-In Initializing plugin LutronRA2 ...
8/19/2021 12:31:48 PM HomeSeer Info Plugin LutronRA2 has connected. IP:127.0.0.1:53768
8/19/2021 12:31:46 PM HomeSeer Plug-In Finished initializing plug-in EasyTrigger
8/19/2021 12:31:46 PM HomeSeer Starting Plug-In EasyTrigger loaded in 1503 milliseconds
8/19/2021 12:31:46 PM HomeSeer Starting Plug-In Plugin EasyTrigger started successfully in 303 milliseconds
8/19/2021 12:31:46 PM Legacy-Plugin EasyTrigger INFO EasyTrigger version 3.0.0.73
8/19/2021 12:31:46 PM HomeSeer Starting Plug-In Initializing plugin EasyTrigger ...
8/19/2021 12:31:46 PM HomeSeer Info Plugin EasyTrigger has connected. IP:127.0.0.1:53764
8/19/2021 12:31:45 PM HomeSeer Startup Initializing Plug-Ins
8/19/2021 12:31:45 PM HomeSeer Plug-In Found plug-in: LutronRA2, version: 3.0.0.132
8/19/2021 12:31:43 PM HomeSeer Plug-In Found plug-in: EasyTrigger, version: 3.0.0.73
8/19/2021 12:31:42 PM HomeSeer Plug-In Found plug-in: Z-Wave UI, version: 1.0.0.0
8/19/2021 12:31:40 PM HomeSeer Plug-In Found plug-in: Z-Wave, version: 3.0.7.0
8/19/2021 12:31:38 PM HomeSeer Startup Checking for available plug-ins
8/19/2021 12:31:38 PM HomeSeer Info Remote plug-in API interface started on port 10400
8/19/2021 12:31:38 PM HomeSeer Startup Starting Find service...
8/19/2021 12:31:38 PM HomeSeer Startup Updater services starting...
8/19/2021 12:31:38 PM HomeSeer Database Opening (Mode=Read/Write) up HomeSeer Energy database /usr/local/HomeSeer/Data/Energy/Energy.hsd
8/19/2021 12:31:38 PM HomeSeer Speech Listening for remote speaker connections on port 10401
8/19/2021 12:31:38 PM HomeSeer Startup Initializing Speaker Client Interface
8/19/2021 12:31:38 PM HomeSeer Startup Start automation engine...
8/19/2021 12:31:38 PM HomeSeer Web Server Web Server started on port 80
8/19/2021 12:31:38 PM HomeSeer Web Server Local IP address is: 127.0.0.1
8/19/2021 12:31:38 PM HomeSeer Startup This version of HomeSeer is registered as a HS4ZEES2_PIHUB version.
8/19/2021 12:31:38 PM HomeSeer Startup Creating Speaker Client Interface Object...
8/19/2021 12:31:38 PM HomeSeer Startup HomeSeer version is: 4.1.18.0
8/19/2021 12:31:38 PM HomeSeer Info Loaded 1 Events.
8/19/2021 12:31:38 PM HomeSeer Info Loaded 28 Devices.
8/19/2021 12:31:37 PM HomeSeer Startup Loading configuration file ...
8/19/2021 12:31:37 PM HomeSeer Startup Local voice recognition class started.
8/19/2021 12:31:37 PM HomeSeer Startup Plug-In Interface class started.
8/19/2021 12:31:37 PM HomeSeer Startup E-Mail RECEIVE class started.
8/19/2021 12:31:37 PM HomeSeer Startup E-Mail SEND class started.
8/19/2021 12:31:37 PM HomeSeer Startup Web server class started.
8/19/2021 12:31:37 PM HomeSeer Startup Application interface class started.
8/19/2021 12:31:37 PM HomeSeer Startup COM port classes started.
8/19/2021 12:31:37 PM HomeSeer Startup Creating Class Objects...
8/19/2021 12:31:36 PM HomeSeer Startup
8/19/2021 12:31:36 PM HomeSeer Startup ************************************************************ ********************
8/19/2021 12:31:36 PM HomeSeer Startup HomeSeer version 4.1.18.0 Edition: HomeSeer HS4 Pi Hub G2 Starting Now
8/19/2021 12:31:36 PM HomeSeer Startup ************************************************************ ********************
8/19/2021 12:31:36 PM HomeSeer Startup
8/19/2021 12:31:36 PM HomeSeer Startup Settings Loaded.
8/19/2021 12:31:36 PM HomeSeer Warning HomeSeer was not shut down successfully the previous time it was started.
8/19/2021 12:31:36 PM HomeSeer Startup Loading Settings

Any help would be greatly appreciated.


Thanks,


Brian

[DonMor]

Hello,

What I see I don't think it is relate to the RA2, I don't see how the plugin would disable an Events.

[eparis]

I've got a similar issue. A single event (that triggers based on my harmony hub but controls a radiora2 light) has become disabled twice for no reason I can find. If you figure out a reason for randomly disabled events, let me know...

[belias]

That's weird. Ok - I'll post to the general forum and see if I get any responses.


Thanks.

[silverton38]

This is why I am waiting for the HS4 version before purchase of this plugin.