Devices quit updating

[Jayh391]

Nope nothing in the documentation.

I loaded a script to start / stop the plugin and is has the problem bandaided for now

[John245]

Thanks!

I downloaded the Modpoll it appears to only poll slaves?

Jay

Hi Jay,

Any requirements in the documentation for:

1. Read/write retries
2. Read write timeout
3. Delay between each address poll

I know these could cause that issue (had it in the past for a device)

---
John

[beerygaz]

That's correct. Modpoll (or the plugin) is the master. It polls slaves for data.

I wanted to check if you get modpoll to poll a slave over TCP whether it has the same timeout issues as as the plugin.


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[Jayh391]

Thanks!

I downloaded the Modpoll it appears to only poll slaves?

Jay

[beerygaz]

Jay this still seems like something it terminating the TCP session to your gateway.

1. Is there any firewall of any sort between the plugin and the g/w?

2. Can you try the modpoll utility from the 'net with the same poll interval and let me know if that is stable?

It's very difficult to troubleshoot TCP connection issues with so many variables at play.

Lastly can you send me any docs on the device your using please?

Gavin


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[Jayh391]

Okay

I changed to port number - same results.

I updated the Plug In - now the problem is worst I lose comm after about 3 mins....


Jay

[John245]

Maybe it will help to change The default port 502 to another value.

---
John


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[beerygaz]

For some reason we're losing the TCP connection to the gateway. Could another system be connecting? Could the gateway you're connecting to be going into some sort of sleep mode? I need some more detail n the TCP gateway you're using to see if there's something we're missing.

2017-05-14 13:55:52.3139| ERROR|HSPI_MODBUS.Gateway.Read |Error in Read: The operation is not allowed on non-connected sockets.
System.InvalidOperationException: The operation is not allowed on non-connected sockets.
at System.Net.Sockets.TcpClient.GetStream()
at Modbus.IO.TcpClientAdapter.Write(Byte[] buffer, Int32 offset, Int32 size)
at Modbus.IO.ModbusIpTransport.Write(IModbusMessage message)
at Modbus.IO.ModbusTransport.UnicastMessage[T](IModbusMessage message)
at Modbus.Device.ModbusMaster.PerformReadDiscretes(ReadCoilsInp utsRequest request)
at Modbus.Device.ModbusMaster.ReadCoils(Byte slaveAddress, UInt16 startAddress, UInt16 numberOfPoints)
at HSPI_MODBUS.Gateway.ReadBoolean(Int32 address, Int32 SlaveID, AddressTypes AddressType)
at HSPI_MODBUS.Gateway.ReadValue(Address address)
at HSPI_MODBUS.Gateway.Read(Address& address)

[Jayh391]

Attached is a DEBUG log file. Modbus connects read / write is good for awhile then stops. Disable the plugin then enable. All is good for awhile.


Any help would be great


Thanks Jay





HomeSeer Version: HS3 Pro Edition 3.0.0.318
Operating System: Microsoft Windows 7 Professional - Work Station
System Uptime: 0 Days 6 Hours 22 Minutes 19 Seconds
IP Address: 10.5.6.7
Number of Devices: 785
Number of Events: 120
Available Threads: 400

Enabled Plug-Ins
3.2.0.5: APCUPSD
2.0.46.0: BLBackup
2.0.33.0: BLGData
2.0.6.0: BLPlugins
2.0.17.0: BLRing
1.1.2.0: Device History
3.0.0.18: DirecTV
3.0.0.18: DirecTV
3.0.0.18: DirecTV
3.6.5.0: Harmony Hub
3.0.0.68: HSTouch Server
3.0.6.0: Insteon
3.0.0.83: LutronCaseta
3.8.6121.22741: Modbus
1.0.17123.357: MyQ
3.0.0.26: Nest
3.0.0.155: PHLocation
0.0.0.30: Pushover 3P
3.1.0.18: Sonos
3.0.6260.19461: UltraMon3
3.0.6104.19146: UltraRachio3
3.0.6265.20586: UltraWeatherWU3
3.0.0.63: weatherXML
3.0.1.94: Z-Wave