all settings are set to com1
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essage/Source May-13 8:44:56 AM UPBSpud ERROR PIM_SEND:: ERROR: Unable to send message ID 1 [0714011BFF309A] to PIM -- timed out 5 times -- discarding message May-13 8:44:48 AM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[0714011BFF309A ] May-13 8:44:48 AM UPBSpud DEBUG PIM_SEND:: Sending Message ID 1 to PIM, retry count=5 May-13 8:44:48 AM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again May-13 8:44:40 AM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[0714011BFF309A ] May-13 8:44:40 AM UPBSpud DEBUG PIM_SEND:: Sending Message ID 1 to PIM, retry count=4 May-13 8:44:40 AM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again May-13 8:44:33 AM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[0714011BFF309A ] May-13 8:44:33 AM UPBSpud DEBUG PIM_SEND:: Sending Message ID 1 to PIM, retry count=3 May-13 8:44:33 AM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again May-13 8:44:25 AM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[0714011BFF309A ] May-13 8:44:25 AM UPBSpud DEBUG PIM_SEND:: Sending Message ID 1 to PIM, retry count=2 May-13 8:44:25 AM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again May-13 8:44:18 AM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[0714011BFF309A ] May-13 8:44:18 AM UPBSpud DEBUG PIM_SEND:: Sending Message ID 1 to PIM, retry count=1 May-13 8:44:18 AM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again May-13 8:44:10 AM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[0714011BFF309A ] May-13 8:44:10 AM UPBSpud DEBUG PIM_SEND:: Sending Message ID 1 to PIM, retry count=0 May-13 8:44:10 AM UPBSpud DEBUG PIM_SEND:: Extracted next message to send from queue (ID 1) May-13 8:44:10 AM UPBSpud DEBUG UPB_MGR:: passing queueMessage for UPB message to media-adapter May-13 8:44:10 AM UPBSpud DEBUG UPB_MGR:: STATE_QUEUE:: Sending state query for device Fireplace Lights (27) May-13 8:44:10 AM UPBSpud DEBUG DEVICE[27]:: Request to set device level failed -- Asking device for current state May-13 8:44:10 AM UPBSpud DEBUG PIMADAPTER:: Attempted Confirmed Message to device/link failed May-13 8:44:10 AM UPBSpud DEBUG PIMADAPTER:: Confirmed message marked as being sent, timeout timer has 1 millis left May-13 8:44:10 AM UPBSpud ERROR PIM_SEND:: ERROR: Unable to send message ID 1 [0814011BFF226443] to PIM -- timed out 5 times -- discarding message
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No, this PIM is supported.
Are you sure the correct port is COM1 ?
You should be able to tell by disconnecting the PIM from your computer, check the windows device manager to see what COM port exists, then plug it back, a new COM port should appear in Windows manager.
Also, as I said before you should enter it in upper case: COM3 instaed of com3
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