ERROR PIM_SEND:: ERROR: Unable to send message

[jbatta]

I checked the forum but couldn't find anything that could relate. I had to restart homeseer the other day due to a power outage and UPB commands aren't working.

- I have uninstalled & reinstalled the plugin
- I have re-set the PIM to factory default settings
- powered they system down and restarted but I always get the below errors.

The PIM is 1 year old could it be broken? Any help would be appreciated

Apr-21 9:41:35 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 11 [0714900EFF3018] to PIM -- timed out 5 times -- discarding message

Apr-21 9:40:49 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 10 [0714900DFF3019] to PIM -- timed out 5 times -- discarding message

Apr-21 9:40:02 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 9 [0714900CFF301A] to PIM -- timed out 5 times -- discarding message

Apr-21 9:39:16 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 8 [0714900BFF301B] to PIM -- timed out 5 times -- discarding message

Apr-21 9:38:29 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 7 [0714900AFF301C] to PIM -- timed out 5 times -- discarding message

Apr-21 9:37:42 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 6 [07149007FF301F] to PIM -- timed out 5 times -- discarding message

Apr-21 9:36:56 PM

UPBSpud

ERROR PIM_SEND:: ERROR: Unable to send message ID 5 [07149006FF3020] to PIM -- timed out 5 times -- discarding message

[spud]

Does the PIM still work with UPStart? If it doesn't then it may be broken.
If it works with UPStart, please set the log level to Debug from the Config page and post what you get when you start the plugin.

[jbatta]

PIM doesn't work with UPStart… This is the log.. thx for the tip! Apr-22 8:41:59 PM UPBSpud ERROR PIM_SEND:: ERROR: Unable to send message ID 14 [07149014FF3012] to PIM -- timed out 5 times -- discarding message Apr-22 8:41:52 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149014FF3012 ] Apr-22 8:41:52 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 14 to PIM, retry count=5 Apr-22 8:41:52 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:41:44 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149014FF3012 ] Apr-22 8:41:44 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 14 to PIM, retry count=4 Apr-22 8:41:44 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:41:37 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149014FF3012 ] Apr-22 8:41:37 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 14 to PIM, retry count=3 Apr-22 8:41:37 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:41:29 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149014FF3012 ] Apr-22 8:41:29 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 14 to PIM, retry count=2 Apr-22 8:41:29 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:41:22 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149014FF3012 ] Apr-22 8:41:22 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 14 to PIM, retry count=1 Apr-22 8:41:22 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:41:14 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149014FF3012 ] Apr-22 8:41:14 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 14 to PIM, retry count=0 Apr-22 8:41:14 PM UPBSpud DEBUG PIM_SEND:: Extracted next message to send from queue (ID 14) Apr-22 8:41:14 PM UPBSpud DEBUG UPB_MGR:: passing queueMessage for UPB message to media-adapter Apr-22 8:41:14 PM UPBSpud DEBUG UPB_MGR:: STATE_QUEUE:: Sending state query for device Island Pendant (20) Apr-22 8:41:14 PM UPBSpud ERROR PIM_SEND:: ERROR: Unable to send message ID 13 [07149013FF3013] to PIM -- timed out 5 times -- discarding message Apr-22 8:41:07 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149013FF3013 ] Apr-22 8:41:07 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 13 to PIM, retry count=5 Apr-22 8:41:07 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:40:59 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149013FF3013 ] Apr-22 8:40:59 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 13 to PIM, retry count=4 Apr-22 8:40:59 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:40:52 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149013FF3013 ] Apr-22 8:40:52 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 13 to PIM, retry count=3 Apr-22 8:40:52 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:40:44 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149013FF3013 ] Apr-22 8:40:44 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 13 to PIM, retry count=2 Apr-22 8:40:44 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:40:37 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149013FF3013 ] Apr-22 8:40:37 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 13 to PIM, retry count=1 Apr-22 8:40:37 PM UPBSpud DEBUG PIM_SEND:: Timeout waiting for PIM response -- now trying to send command again Apr-22 8:40:29 PM UPBSpud DEBUG PIM_SEND:: ABOUT_TO_SEND[07149013FF3013 ] Apr-22 8:40:29 PM UPBSpud DEBUG PIM_SEND:: Sending Message ID 13 to PIM, retry count=0 Apr-22 8:40:29 PM UPBSpud DEBUG PIM_SEND:: Extracted next message to send from queue (ID 13) Apr-22 8:40:29 PM UPBSpud DEBUG UPB_MGR:: passing queueMessage for UPB message to media-adapter Apr-22 8:40:29 PM UPBSpud DEBUG UPB_MGR:: STATE_QUEUE:: Sending state query for device Breakfast Pots (19) Apr-22 8:40:29 PM UPBSpud ERROR PIM_SEND:: ERROR: Unable to send message ID 12 [07149012FF3014] to PIM -- timed out 5 times -- discarding message

[spud]

if it doesn't work with UpStart, there is almost no chance that it will work with the plugin.