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  • Cannot find device

    Hi,

    I am hoping that you can help. I have a PulseWorx PIM-IP Gateway connected to my UPB devices. The PulseWorx App works just fine. However, when I try to use UPBSpud connected to it, while it imported my UPE file, when I try to run a command (single table a light for example), I get an error in the log file and nothing happens: ERROR Cannot find device D-103.

    Any ideas or something that I can test? Thank you in advance.

  • #2
    Could you set the log level to Debug from the Config page, restart the plugin, recapture the problem, and then post the full logs. Thanks.

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    • #3
      Thank you for your help! That did it. It couldn't find my UPE file and I saw the message in the log. I really appreciate your quick reply.

      Comment


      • #4
        Same problem with reading .UPE file

        Same problem.

        I have an SA UPB PIM on Hometroller Zee. and cannot read the UPE file.
        I noted that I should copy the file from my PC to HS but I don't know how to do that. I have both PuTTY & WinSCP but need help using either).


        Log dump is attached:
        Attached Files

        Comment


        • #5
          Originally posted by rwarren View Post
          Same problem.

          I have an SA UPB PIM on Hometroller Zee. and cannot read the UPE file.
          I noted that I should copy the file from my PC to HS but I don't know how to do that. I have both PuTTY & WinSCP but need help using either).


          Log dump is attached:
          I'm not familiar with WinSCP (I use FileZilla to transfer files). You need to use the SFTP protocol to connect to your Zee, default user/password is homeseer/hsthsths3 and then transfer your upe file. Then write the path of the file in the config page.

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