Announcement

Collapse
No announcement yet.

HS3: system out of memory errors since upgrade to latest x10 plugin version

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    HS3: system out of memory errors since upgrade to latest x10 plugin version

    HS3 is crashing multiple times per day for me with system out of memory errors. This configuration used to be rock solid and the only recent changes has been to update the x10 plugin. I have also tried to disable BitDefender ( even though BD has been running for years w/o issue and has HS3 and all files/folders specified as exceptions...). Pasted below is a what shows up in the HS3 pop-up when it hangs;

    2/14/2021 7:18:32 PM
    Out of memory.
    HomeSeer version: 3.0.0.548
    Source: System.Drawing
    Target: Void CheckErrorStatus(Int32)
    Stack trace:
    at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
    at System.Drawing.Graphics.DrawImage(Image image, Int32 x, Int32 y, Int32 width, Int32 height)
    at System.Drawing.Graphics.DrawImage(Image image, Rectangle rect)
    at System.Windows.Forms.PictureBox.OnPaint(PaintEventArgs pe)
    at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEve ntArgs e, Int16 layer)
    at System.Windows.Forms.Control.WmPaint(Message& m)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(M essage& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Mes sage& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    I see items like this in the Windows 10 event viewer:

    An unhandled exception occurred and the process was terminated.

    Application ID: HS3.exe

    Process ID: 11612

    Exception: System.OutOfMemoryException

    Message: Exception of type 'System.OutOfMemoryException' was thrown.

    StackTrace: at HS3.FrmError.InitializeComponent()
    at HS3.FrmError..ctor()
    at HS3.Form1.MYThreadHandler(Object sender, ThreadExceptionEventArgs e)
    at System.Windows.Forms.Application.ThreadContext.OnThreadExcep tion(Exception t)
    at System.Windows.Forms.Control.WndProcException(Exception e)
    at System.Windows.Forms.Control.ControlNativeWindow.OnThreadExc eption(Exception e)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    Any help would be greatly appreciated. Also, if I wanted to downgrade the x10 plugin to the previous version, can anyone provide instructions as to how I can do that?
    Thank you,
    Ray




    #2
    Are you running any AV software and if so which?
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

    Comment

    Working...
    X