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Z-NET disappeared as the interface for my only Z-Wave network

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  • Z-NET disappeared as the interface for my only Z-Wave network

    So something very odd just happened, my Z-Net interface disappeared completely from my only Z-Wave network, here's what I'm seeing:

    Click image for larger version

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    Is there a way I can restore the interface without losing any on my devices, config, routes, etc?

    The Z-Net is fully operational, I can access its web portal without any issues, and the IP Address is the same as always.

    Thanks!

  • #2
    Probably a silly question, but have you tried disabling the zwave plugin and re enabling it ? And a HS3 restart ?

    Comment


    • #3
      Originally posted by mikee123 View Post
      Probably a silly question, but have you tried disabling the zwave plugin and re enabling it ? And a HS3 restart ?
      That is correct Mike, I've tried both, but still seeing the same thing.

      Comment


      • #4
        Do you have a backup of your network ? Then you could try to restore the backup to the controller. Not sure if that is possible though with that error. Just a thought.
        And you would have to optimize the network after restoring

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        • #5
          I'm assuming you've restarted the z-net as well?
          HS 3.0.0.548: 1990 Devices 1172 Events
          Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

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          • #6
            Originally posted by mikee123 View Post
            Do you have a backup of your network ? Then you could try to restore the backup to the controller. Not sure if that is possible though with that error. Just a thought.
            And you would have to optimize the network after restoring
            Is the Z-Wave network config backed up with the Backup generated through Tools--->Setup?

            Originally posted by sparkman View Post
            I'm assuming you've restarted the z-net as well?
            Yes, that is correct.

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            • #7
              Maybe try opening the z-net and re-seating the z-wave module inside.
              HS 3.0.0.548: 1990 Devices 1172 Events
              Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

              Comment


              • #8
                That shouldn't happen obviously, but hopefully recoverable. Click on Add Interface and attempt to re-attach the Z-Net.

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                • #9
                  ARE USING WiFi? ====> Reboot your router

                  If directly connected with RJ45 that shouldn't happen unless you issue the same IP adress to another device on your network. But that scenario would mess up you entire network. So check your network first.

                  Eman.
                  The People's Advocate.

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