UZB Z-Wave network restore option is broken/unavailable since UZB firmware 5.7... which was release 2 years ago. That also means I do not have any means of recovery when my UZB stick breaks.
I am using 60 Z-Wave devices with this stick. I really don't know were to start if the UZB breaks, but it would mean days or weeks of problems. And I have two backup UZB sticks, but with higher firmware versions so unable to restore to them. I have been waiting a long time hoping the restore would come back but it doesn't seem to happen any time soon, according to HomeSeer support.
The "best" answers from support include "I apologize for the inconvenience and understand the frustration, though unfortunately we do not have immediate plans for adding this feature back in." and "I understand the predicament but unfortunately we are not able to implement backups for other region interfaces at the moment.".
Please reconsider, as not having a recovery options is unacceptable. And not having any kind of solution for non-US users is even worse.
Thanks.
PS anyone having a working UZB stick with firmware 5.6 for sale?
I am using 60 Z-Wave devices with this stick. I really don't know were to start if the UZB breaks, but it would mean days or weeks of problems. And I have two backup UZB sticks, but with higher firmware versions so unable to restore to them. I have been waiting a long time hoping the restore would come back but it doesn't seem to happen any time soon, according to HomeSeer support.
The "best" answers from support include "I apologize for the inconvenience and understand the frustration, though unfortunately we do not have immediate plans for adding this feature back in." and "I understand the predicament but unfortunately we are not able to implement backups for other region interfaces at the moment.".
Please reconsider, as not having a recovery options is unacceptable. And not having any kind of solution for non-US users is even worse.
Thanks.
PS anyone having a working UZB stick with firmware 5.6 for sale?
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