Announcement

Collapse
No announcement yet.

does not work

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • does not work

    I just set up my osram lighify gateway works great with the phone but this plug in will not do a successful cloud test any ideals on what to do to get it to work?

  • #2
    What do you have for the serial no? It starts with OSR but if you put an O after the R it will fail. It has to be OSR0 (after R is a zero) and then the rest of the number. The email and pw are the same as what you used in the app.

    Comment


    • #3
      it works now

      well yes there was two issues, i had an zero and not an o in my serial number and after much looking, you are to stop at the "-" in the serial number and after some trial and and trial and ... error this fixed the issues.

      Comment


      • #4
        Sorry about that I forgot all about the dash. But glad you got it working.

        Comment

        Working...
        X