Does anyone have the HSZigBee plug-in running on a WIndows XP machine?
I found a forum response back in October 2018 that indicates TLS 1.0 was required then, but now I wonder if Osram/Lightify has moved to a later version of TLS.
https://forums.homeseer.com/forum/li...-connect-error
Here are the steps I tried to unsuccessfully get HSZigBee working ...
It has been a while since I tried using HomeSeer to control a Osram/Lightify light (Amazon Alexa is working just fine).
When I tried to turn a light on/off, I see the following log message:
Zigbee Error: There was an exception in the 'Send' function: The underlying connection was closed: An unexpected error occurred on a send
Then I checked to see if I had the latest HSZigBee plugin and I did.
I then went to the "Plug-Ins"->"HSZigBee"->"Zigbee Config" menu, updated the tokens (clicked on link to get Access and Refresh token, and copy/paste both from that window), then selected the "Create HomeSeer Devices". That fails with the error message:
Device creation failed, please check the log for more information.
I went back and tried to turn a light on/off, and again I get a the following error message:
Zigbee Error: There was an exception in the 'Send' function: The underlying connection was closed: An unexpected error occurred on a send
I went to the plugin and updated the tokens and then selected the "Create HomeSeer Devices", but that gives an error message, with nothing interesting in the log:
Device creation failed, please check the log for more information.
I also went to my Android OSRAM/Lightify app and verified the System Update showed the Gateway and all devices were up to date.
I also checked the message board and found there was a TLS 1.0 requirement discovered back in Oct 2018.
Any ideas on how to solve this issue?
Here is the my system/version info:
I found a forum response back in October 2018 that indicates TLS 1.0 was required then, but now I wonder if Osram/Lightify has moved to a later version of TLS.
https://forums.homeseer.com/forum/li...-connect-error
Here are the steps I tried to unsuccessfully get HSZigBee working ...
It has been a while since I tried using HomeSeer to control a Osram/Lightify light (Amazon Alexa is working just fine).
When I tried to turn a light on/off, I see the following log message:
Zigbee Error: There was an exception in the 'Send' function: The underlying connection was closed: An unexpected error occurred on a send
Then I checked to see if I had the latest HSZigBee plugin and I did.
I then went to the "Plug-Ins"->"HSZigBee"->"Zigbee Config" menu, updated the tokens (clicked on link to get Access and Refresh token, and copy/paste both from that window), then selected the "Create HomeSeer Devices". That fails with the error message:
Device creation failed, please check the log for more information.
I went back and tried to turn a light on/off, and again I get a the following error message:
Zigbee Error: There was an exception in the 'Send' function: The underlying connection was closed: An unexpected error occurred on a send
I went to the plugin and updated the tokens and then selected the "Create HomeSeer Devices", but that gives an error message, with nothing interesting in the log:
Device creation failed, please check the log for more information.
I also went to my Android OSRAM/Lightify app and verified the System Update showed the Gateway and all devices were up to date.
I also checked the message board and found there was a TLS 1.0 requirement discovered back in Oct 2018.
Any ideas on how to solve this issue?
Here is the my system/version info:
Current Date/Time: 3/11/2019 10:23:19 PM
HomeSeer Version: HS3 Pro Edition 3.0.0.500
Operating System: Microsoft Windows XP Home Edition - Work Station
System Uptime: 2 Days 20 Hours 22 Minutes 35 Seconds
IP Address: 192.168.1.100
Number of Devices: 239
Number of Events: 52
Available Threads: 200
HSTouch Enabled: True
Event Threads: 0
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed:
In Virtual Machine: No MFG: samsung electronics co., ltd.
Enabled Plug-Ins
2.0.59.0: BLBackup
3.0.19.0: BLLock
1.0.4.0: BLShutdown
3.0.1.7: HSZigBee
3.0.0.32: ImperiHome
3.0.0.14: NetCAM
3.0.6629.22233: Ultra1Wire3
3.0.1.252: Z-Wave
HomeSeer Version: HS3 Pro Edition 3.0.0.500
Operating System: Microsoft Windows XP Home Edition - Work Station
System Uptime: 2 Days 20 Hours 22 Minutes 35 Seconds
IP Address: 192.168.1.100
Number of Devices: 239
Number of Events: 52
Available Threads: 200
HSTouch Enabled: True
Event Threads: 0
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed:
In Virtual Machine: No MFG: samsung electronics co., ltd.
Enabled Plug-Ins
2.0.59.0: BLBackup
3.0.19.0: BLLock
1.0.4.0: BLShutdown
3.0.1.7: HSZigBee
3.0.0.32: ImperiHome
3.0.0.14: NetCAM
3.0.6629.22233: Ultra1Wire3
3.0.1.252: Z-Wave
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