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    #1

    No communication in new season

    I set up my PS-4 with AquaConnect and it worked great last year. Unfortunately, on opening my pool this year, I have had no luck getting the plug-in to communicate with the pool system. I made no changes to the configuration (wiring, etc.) in the off season.

    Below is an excerpt from the log file in debug mode during initialization and when trying to cycle the pool heater.

    I would really appreciate any help!
    Jun-01 7:08:23 PM AquaConnect Transmiting: HSPI_AQUACONNECT.Util+TransmitQitem
    Jun-01 7:08:22 PM AquaConnect Transmiting: HSPI_AQUACONNECT.Util+TransmitQitem
    Jun-01 7:08:22 PM AquaConnect Exiting SendCommand
    Jun-01 7:08:22 PM AquaConnect SendCMD sending : -
    Jun-01 7:08:22 PM AquaConnect Exiting CreateChecksum(-)
    Jun-01 7:08:22 PM AquaConnect Entering CreateChecksum()
    Jun-01 7:08:22 PM AquaConnect Sending button release command -
    Jun-01 7:08:22 PM AquaConnect Exiting CreateChecksum(-)
    Jun-01 7:08:22 PM AquaConnect Entering CreateChecksum()
    Jun-01 7:08:22 PM AquaConnect SendCMD sending : ,
    Jun-01 7:08:22 PM AquaConnect Exiting CreateChecksum(,)
    Jun-01 7:08:22 PM AquaConnect Entering CreateChecksum()
    Jun-01 7:08:22 PM AquaConnect Sending button press command ,
    Jun-01 7:08:22 PM AquaConnect Exiting CreateChecksum(,)
    Jun-01 7:08:22 PM AquaConnect Entering CreateChecksum()
    Jun-01 7:08:22 PM AquaConnect Entering SendCommand for button Heater1
    Jun-01 7:08:22 PM Device Control Device: Pool Outside Heater1 to Heater1 (1000) by/from: CAPI Control Handler
    Jun-01 7:07:51 PM Plug-In Finished initializing plug-in AquaConnect
    Jun-01 7:07:51 PM Starting Plug-In AquaConnect loaded in 599 milliseconds
    Jun-01 7:07:51 PM AquaConnect SolarPollThread has started False2
    Jun-01 7:07:51 PM Starting Plug-In Plugin AquaConnect started successfully in 424 milliseconds
    Jun-01 7:07:51 PM AquaConnect enumerated 345 Cell Temp
    Jun-01 7:07:51 PM AquaConnect enumerated 344 Filter Pump Status
    Jun-01 7:07:51 PM AquaConnect enumerated 343 Spa Heater SetPoint
    Jun-01 7:07:51 PM AquaConnect enumerated 342 Pool Heater SetPoint
    Jun-01 7:07:51 PM AquaConnect enumerated 341 Heater Status
    Jun-01 7:07:51 PM AquaConnect enumerated 340 Salt Level
    Jun-01 7:07:51 PM AquaConnect enumerated 339 Chlorinator
    Jun-01 7:07:51 PM AquaConnect enumerated 338 Spa Temp
    Jun-01 7:07:51 PM AquaConnect enumerated 337 Pool Temp
    Jun-01 7:07:51 PM AquaConnect enumerated 336 Air Temp
    Jun-01 7:07:51 PM AquaConnect enumerated 335 Aux2
    Jun-01 7:07:51 PM AquaConnect enumerated 334 Aux1
    Jun-01 7:07:51 PM AquaConnect enumerated 333 Valve4/Heater2
    Jun-01 7:07:51 PM AquaConnect enumerated 332 Valve3
    Jun-01 7:07:51 PM AquaConnect enumerated 331 Heater1
    Jun-01 7:07:51 PM AquaConnect enumerated 330 Lights
    Jun-01 7:07:51 PM AquaConnect enumerated 329 Filter
    Jun-01 7:07:51 PM AquaConnect enumerated 328 Pool/Spa/Spillover
    Jun-01 7:07:51 PM AquaConnect enumerated 327 Service/System off
    Jun-01 7:07:51 PM AquaConnect enumerated 326 Super Chlorinate
    Jun-01 7:07:51 PM AquaConnect enumerated 325 Check System
    Jun-01 7:07:51 PM AquaConnect enumerated 324 Display
    Jun-01 7:07:51 PM AquaConnect EnumerateDevices being executed
    Jun-01 7:07:51 PM AquaConnect Opening Com port COM2
    Jun-01 7:07:51 PM AquaConnect Initializing Aquaconnect Version 3.0.2.0
    Jun-01 7:07:51 PM Starting Plug-In Initializing plugin AquaConnect ...
    Tags: None
    #2
    Sorry to hear you are having trouble. Let's start with the basics. Are you certain your COM port has not changed on the computer you are running? I do not see anything in the logs which indicates that the plugin is receiving any data from the aquaconnect hardware on the COM port. I know that sometimes my computer reassigns COM ports, so it can't hurt to verify.

    Let me know how it goes

    Comment

      #3
      Sorry for the delay in my response, I didn't notice your post. The COM port is what I suspected too. I started to chase that down, and have not found anything. I will keep at it and let you know.

      Comment

        #4
        So I think I have a problem between the AQ-CO-SERIAL and the control panel. From what I read in the manual, the AQ-CO-SERIAL is powered over the connection from the panel, but I don't measure power on the conductors. The panel is successfully communicating with the variable speed pump (wired in parallel with the AQ-CO-SERIAL). I assume that the power should be on the red wire (across to black or green), but I don't measure any voltage. Any thoughts?

        Comment

          #5
          The VSP operating normally would seem to indicate that the panel is sending proper commands. Have you verified there are not breaks or shorts in the wires between the panel and the AQ-CO-SERIAL? Did you verify the COM port is properly setup on your computer?

          Comment

            #6
            You nailed it. I found that a rodent had chewed a part of the line at some point last season. Very difficult to spot without close inspection. Everything working now.

            Thanks!

            Comment

              #7
              Wohoo! Happy to hear you are up and running!

              Comment

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