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  • Error Message

    I installed the plugin and entered the info for my Pentair system, but I was not getting any devices populating. I pulled the following from the logs:


    ERROR System.Xml.XmlException: Document element did not appear. Line 1, position 1. at Mono.Xml2.XmlTextReader.Read () [0x00000] in :0 at System.Xml.XmlTextReader.Read () [0x00000] in :0 at System.Xml.XmlReader.MoveToContent () [0x00000] in :0 at System.Xml.Serialization.XmlSerializationReaderInterpreter.R eadRoot () [0x00000] in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.Serialization.XmlSerializationReader reader) [0x00000] in :0

    INFO WebException: ReceiveFailure Error getting response stream

    INFO CMD SENT: http://192.168.1.39:80status.xml?


    Anyone have any ideas?

  • #2
    what model of Autelis controller do you have?

    try to paste the following url in a browser from your HS machine, and tell me what you get. (You will have to enter a username/password which is admin/<your_autelis_controller_password> )

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